Quanda Nichols

My uncle-in-law had co-signed for a loan through @salliemae. The loan has since had 24 consecutive payments made by the main borrowe, who has proven income and all other conditions to become sole signatory -- 4.5 months ago -- Loan Acct #9007081200-1

The SallieMae representative, Vincent, acknowledges that he sees the conditions for releasing the co-signer have been met, but says that their system is still "in process" of updating... 4.5 months "in process?" WTF!?

Meanwhile, my uncle's credit report still shows him as a co-signer for this loan. So, he can't get his home refinanced until this payment has been processed.

This is ridiculous... and I'm certain it's not how slowly Sallie Mae handles delinquent payments.

Please help me spread the word on this gripe far and wide so that people see it and hopefully Sallie Mae does the right thing and fixes this problem.

I am trying to assist a customer that can't log into his email (Hotmail) account. He gets an error message stating that the account doesn't exist. The account existed at one time because I have emailed him info to that account. He last accessed the account about a month ago.

I have attempted to create support tickets (over 5) and have yet to receive any type of response from MS. When I ask for a supervisor I am put on hold for a very long time (30+ minutes and then transferred to another customer service representative who tells me the same thing.

At one time MS had the "best" customer support of any company that I have dealt with. That is not true anymore. In the future will tell all my customer's to stop using their MS email address and migrate over to gmail or yahoo.

Anselmo is an incompetent, unlicensed crook and liar. Avoid at all costs.

You can read my full Yelp review here: http://www.yelp.com/biz/del-mar-landscapes-inc-los-angeles#hrid:zqUHw5wfeY81AHgfuCXB-w

Faxed over a request for corrected 1099A , per customer service instructions, for two properties that were foreclosed on. Received a duplicate on one property. Called customer service again, and they said fax again, which I did, no word yet. FMV of property is what you can sell it for based on assessment or comps of property sold in the area.…

I have two Sony cameras and there always seems to be an issue. I can't get the files off my mini disc to my computer. I contacted Sony and their techs couldn't do anything. This is not the first time something has happened. What's weird is that the disc isn't reading what I filmed correctly. Not sure if I got a bad batch of discs. I have had one issue after another w/Sony. I want a lot of people to know. My husband likes Sony even w/the issues. I keep telling him to stop buying Sony as we keep having issues. You can't get these memories back either.

I am working on a project for my son's teacher and we can't transfer the files of Field Day to the computer to make more discs. I did not film on May 27th, I filmed on May 21st but for some reason some of the files say May 27th. I don't have all the time in the world to work on this but this should not happen.

First, let me say two things; I have 40 years experience in the hospitality industry and I tried to resolve this privately on their business website.

On 18 May I arrived at 4:30 with 4 other members of a party of 6 for a 5PM reservation. The missing person had made the reservation on line. Knowing we were early we mentioned to the Hostess that we were just coming in out of the chill and we'd be happy to wait in the bar. Instead the Front manager took charge of the situation and gruffly informed us that we were early and he'd see what he could do in a manner that clearly indicated that he wasn't happy for the disruption of the schedule. If I had made the reservation we would have left without further comment. Instead we waited for our host and were blessed with decent food and a wonderful server. Her attitude, patience and enthusiasm was almost enough to take the sour taste from our mouths but she almost didn't get the chance.

In early April, 2013 my boyfriend Paul received an online offer to upgrade his Samsung Galaxy III T-Mobile phone to the iPhone5 for a promotional rate of $99 plus tax and shipping (total of $144). As an early birthday gift to Paul, I offered to pay the promotional rate for the upgrade. Paul and I accepted the promotional offer on T-Mobile’s website and used my debit card to pay the upgrade cost. After the order was submitted, a confirmation page was displayed that advised that the order was processed and a sum of $623.67 would be deducted from my bank account. This is a sum that was never displayed or authorized during the ordering process. Paul and I immediately called T-Mobile to cancel the order. The representative that we spoke with apologized for the mistake and assured us that the order had been cancelled. He then advised us to reprocess the order and confirmed that it processed correctly for $144.

The next day, we called T-Mobile to double-check that the initial order for the incorrect amount had been cancelled. The customer service representative that they spoke to this time advised that the second (correct) order had been cancelled and the first (incorrect) order had been processed. They representative told us that he could not stop the order and said that we should refuse the delivery of the phone and that the full amount of $623.67 would be returned my bank account when T-Mobile received the phone back.

The amount of $623.67 was deducted from my personal banking account on April 12, 2013. I immediately approached my bank to file a dispute, but was informed that the issue would need to be resolved by T-Mobile. Neither Paul nor I were home when the phone was delivered by UPS, so could not immediate refuse it. When we collected the package from UPS, we immediately paid to have it returned with signed confirmation upon receipt to T-MOBILE in the original, unopened container. The package was shipped to T Mobile, 4500 Cambridge Rd, Fort Worth, Texas, 76155 UPS sent confirmation to both Paul and I that the iPhone 5 was delivered to T Mobile, received and signed for by the Receiving Dock and left at dock at 10:00 AM on April 30, 2013.

After a week without any contact from T-Mobile about the issue, I called customer service on Tuesday, May 7th and spoke with a service representative from Maine, named Katie. Katie offered to send a HANDSET RESEARCH FORM to the shipping dock so that the phone could be located and that a refund would be issued to my bank account. On Friday, May 10th, at 3:00 PM EST, Katie called me and advised that the receiving dock had not responded to her form submission, and she scheduled to call me back at 2:00 PM EST on Monday, May 13th. At 2:45 PM EST on Monday, May 13th, I still had not received a call back from Katie, so I called T-Mobile customer service again and was informed by another customer service representative that the Receiving Dock replied that they did not have the phone. The customer service representative suggested that I fax a letter and copies of the UPS delivery confirmation and bank statement showing T-Mobile’s withdrawal of $623.67 to the Customer Relations fax line (813-348-5763). Waiting on a response and my refund until Friday. If no response by then, proceeding with legal action.

Well I bought four shvers and had buy one get one free the cashier didn't take the coupon so I decided to return the ones she didn't use a coupon on the managervrefuse to return the shavers because sh said I used a coupon and you can't return things whrpen you use a coupon , but I didn't I was treated badly, when I as the cart attuned to take my cart he sigh and threw it across the asile let he was really pissed .. Had a horrible exsperience I spend so much money there .. Never again so rude there !!

Well I bought four shvers and had buy one get one free the cashier didn't take the coupon so I decided to return the ones she didn't use a coupon on the managervrefuse to return the shavers because sh said I used a coupon and you can't return things whrpen you use a coupon , but I didn't I was treated badly, when I as the cart attuned to take my cart he sigh and threw it across the asile let he was really pissed .. Had a horrible exsperience I spend so much money there .. Never again so rude there !!

On May 6th, 2013 I decided to give Bill’s Car Wash a try after receiving a coupon in the mail. My conclusion after the experience? Completely not impressed. And what’s worse, after posting a complaint about my experience on their Facebook page, they deleted the comment within MINUTES of it being posted and then they blocked me. I now know why the only comments on their Facebook page are all positive. Instead of addressing complaints, they delete and bury them. Below is my personal experience with this company:

I received a “Free Platinum Car Wash” coupon in the mail after moving into a new place. I thought "Wow! A free $26.00 car wash with no strings attached. That's pretty awesome!"

So yesterday (May 6th 2013) I decide to redeem my awesome coupon. I recently bought a new car and honestly, it's hardly had a chance to get dirty, but it is love bug season here in Florida, we've had a lot of rain recently and it's been 3 weeks since I drove the car off the lot so I thought I'd take advantage of this free car wash and get her back to new.

The initial attendant tried to up sell the Platinum wash to a more expensive service. He seemed annoyed when I declined this offer. I told him the Platinum service was really more than I need and that what was offered within the scope of the coupon would be plenty. I then waited approximately 30 minutes until the car was finished. I didn't do a real inspection because 1) I didn't want to be rude, 2) It was free & 3) Upon an initial glance it looked fine. Upon driving off the lot I started looking around and thought "they didn't do anything." There were several indications that supported this. 1) There were still specs of dirt/lint/dust on the seats, 2) None of the interior looked like it had been wiped down, 3) the 2 umbrellas I had in the back seat had never even been moved, they were in the exact same place as when I pulled in and 4) the ultimate give away that they did nothing? The 3 empty Splenda packs still in the driver's side door cubbie were still there. After I got home and out of the car I check the outside. The tires barely looked "shined." I basically "got what I paid for." Oh, wait, I did get a free air freshener swatch. I only had to drive several miles out of my way and wait 30 minutes to get it. I actually went to the store and BOUGHT car cleaning products and cleaned my own car AFTER it was PLATINUM cleaned. This really is not acceptable.

The whole purpose of giving away these free offers is to build a relationship with the customer in the hopes they will come back. Well, major fail on the part of Bill’s Car Wash and Detailing service in Sanford, Florida. In my opinion two things happened here. 1) My car was pretty darned clean when I took it in so they figured if they did nothing it would not be noticed. They were mistaken in this assumption. 2) The car wash was free and they couldn’t up sell the service, so they put no real effort into cleaning my car. Ultimately, the reason I am writing this complaint is because they deleted my straight forward complaint on their Facebook page. That is cowardly and no real way to do business. One can only wonder how many other complaints they have received that never see the light of day. In conclusion, I will not go back to this establishment.