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I have two Sony cameras and there always seems to be an issue. I can't get the files off my mini disc to my computer. I contacted Sony and their techs couldn't do anything. This is not the first time something has happened. What's weird is that the disc isn't reading what I filmed correctly. Not sure if I got a bad batch of discs. I have had one issue after another w/Sony. I want a lot of people to know. My husband likes Sony even w/the issues. I keep telling him to stop buying Sony as we keep having issues. You can't get these memories back either.
I am working on a project for my son's teacher and we can't transfer the files of Field Day to the computer to make more discs. I did not film on May 27th, I filmed on May 21st but for some reason some of the files say May 27th. I don't have all the time in the world to work on this but this should not happen.
I used their online tech Chat
I want them to solve this issue as I seem to having issues w/files and the discs that I just purchased. I want 25 copies of this mini disc for my son's class.
My wife and I are really frustrated. We don't think that they speak or at least understand English. If this is not rectified, we are taking our mortgage and credit cards else where. We have tried to be patient but we just think that are trying to create revenue for themselves. They are not processing our payments correctly via their website. They are either processing them early or not at all. For some reason because they didn't understand what we were saying they processed a payment early. We got an email back stating that there was only one payment to go through on the due date. Well, that date came and went and it never went through. My wife went in noticed that a payment was going to go through before we wanted it to go through and so she contacted them and they said that they would credit the amount. She double checked and there was a payment to go through on our due date. Now we are getting calls stating that we are late. Not sure what is going on but our neighbor had troubles as well and she removed all her money and transfered her mortgage to another bank. If they don't rectify this issue, then we will follow in our neighbor's direction.
They need to process payments correctly. Their website is terrible; not like Chase or Discover. They need to process our payment and not give us any issues or fees as there was a double payment and they were supposed to credit our account and put through the payment on the 13th. They never did. They did credit us but they never processed our payment. We have a copy of the email received stating that a payment is scheduled for the 13th. Not sure what they are doing but we can't worry about payments going through early or not at all.
I bought a card that entitled us to a few visits; Nobody ever said that it contained more and so they expired. The reason that I'm writing to Gripe is for the fact that Busy Bee should honor the extra visit. I would have used the card more if I had known that it contained six visits. It's very frustating being told one thing and the card expired and they won't honor an extra visits.
Some girl that said that she would speak to the owner
I would like two extra visits for free so that me kids can get the time that I wasn't told about.
I bought a card that entitled us to a few visits; Nobody ever said that it contained more and so they expired. The reason that I'm writing to Gripe is for the fact that Busy Bee should honor the extra visit. I would have used the card more if I had known that it contained six visits. It's very frustating being told one thing and the card expired and they won't honor an extra visits.
Some girl that said that she would speak to the owner
I would like two extra visits for free so that me kids can get the time that I wasn't told about.
I was lied to by Verizon Wireless. All they try to do is sell you expensive electronic items when you keep telling them; you're on a budget and your spouse has been out of work. I added my husband to my account and I needed to know what it would be per month as we got a very high bill. You keep telling them that you can't afford this or that and they don't listen; they just keeping ignoring you and then you get a bill that you can't possibly pay. I plan on leaving them as my plan is up very soon and I'm counting down the days. Yah!!! I was told that that large bill wouldn't be very much. I was told w/taxes that our bill for two phones would be 129.00 but we got a bill for almost $160.00. In the mean time my dad has Verizon and has his home phone, cell phone, computer and television all for $156.00. . . can you please tell me how two cell phones can be this price? We barely text and do you know they just don't prorate they hand you out to dry when it comes to billing. They call you to say, "you're close to going over" you change your plan and it would have been cheaper to pay the overage charges. Because they charge you what it would cost if you had the plan from the beginning of the month. It's rediculous; however, they don't tell you this. I'm really frustrated w/Verizon and I want people to know what they are doing to the consumer. They are ripping some people off. I guess we have to pay for the states that have great deals. My husband and I don't go over our minutes; there was an issue when I added him to my account for billing and we went over because again, Verizon mislead us as usual. This should be reported to the FCC as well. They are really ripping people off. I was told that it would be one price and then get a bill for a different price.
I have spoken to different people and get the same answers. . .nothing.
They should credit my account because they lied to us. One person that I spoke w/even crunched numbers for us and told us what it would be w/taxes. Then we get a different amount on our bill. She spoke w/me and my husband. They just want to keep sticking it to us. They charge so much to pay for these people to answer our questions; when they can't.
My daughter go hurt in January; we didn't get a bill until April; my husband got layed off in May. I contacted SCHR.com and asked them to hold the bill as my husband was in between jobs and to wait until we had income coming in. I was told that they would reset my statements so that I would receive a statement in August to give us enough time to get some money. Well, I was told today that the director said no and to reset the statements back to the way it was; I would receive a statement right away not giving us enough time to pay the bill.
I find this offensive as there's nothing that I can do. I had no idea how much this was going to cost. My husband and I figured that the most out of pocket would be $200.00. To our surprise, it was almost $2000.00 for a cut ear for all bills. I was told by a hospital admin person that I should have gone to a 24 hour clinic and not the emergency room. I origionally went to my pediatrican; who sent me to the emergency room. May be he thought it wouldn't be so much; I really don't know but my husband was only working two days a week and only 3 hour days then he got layed off after 16 years of sticking w/this company. We are disabled vets and this is how we are treated. I've mentioned before that these people cut 12 year old mothers w/newborns a break; obviously they don't pay a big hospital bill and all I asked was to give us more time. I never said that I wasn't going to pay the bill but I can't give what we don't have. We are NOT the only ones in this situation and they don't have any type of financial hardship serviceds. Needless to say when I'm looking for a doctor or facility, I will ask if they are part of the Sheridan Corp. I will do business elsewhere.
Just give us more time and put us on a minimal payment plan. They are not only and they are not are only medical bill.
We booked through Kayak and got a double charge through the Ramada Inn and a company called Get A Room.com; the room had ants, it smelled of vomit, the ceiling was falling apart, the shower stall was falling apart, the furniture was rotted, the linens were gross and the curtain rods were falling off the wall. We asked to be moved but they said that they were booked but would take care of these issues; they never did.
Not only did we get charged once but twice for a substandard room. Ramada took care of the charges but we didn't even book through Get A Room and they haven't found our reservation.
We would like a full refund; this room should have never been rented out. We already spoke w/the Ramada and they gave us a full refund. We were also told through Kayak that there are zero fees. We will never book through this company again and I want every one to know not to use them if they don't rectify this situation.
We have been w/Directv for over five years. We did the two year contract; however, over the last few years we have had to cut back on everything like every one else because work as slowed and we just don't have the money coming in like we used to and other bills have to be paid. Well, our receiver died and Directv was supposed to send us a regular receiver. Instead they sent us another HD Receiver. Well, HD at this time is out of reach because it's too much money and we just can't have any extras. It was not our fault that they sent us the wrong receiver. They said that they would send us another receiver at no charge but that we would have to lock in w/them for another year. Well, we already did the contract thing w/Directv and we shouldn't have to do this. I also told them that we don't know from day to day if there will be work or not and we can't lock in anything. Besides this, we just don't do contracts any more. Well, long term. However, I don't like to make promises at this time because, work is so slow and I want to be able to cancel. Again, it's not our fault that they sent us the wrong receiver. We have to keep calling back and some of the their agents can be very rude. Although Directv, is over good quality compared to other companies, they are VERY expensive and we aren't in the financial situation to play around. These are serious times. The last agent we spoke w/was one of the nicer agents. He told me that I would have to call back in April; however, I want someone in the managerial department to look into this situation as we shouldn't have to be locked into any contract after being w/them for so long. . .not to mention that the new HD receiver they sent us doesn't get HD channels. We thought the agent fixed the issue but didn't. We have to contstantly call back and get a credit for something that doesn't work; as well as something that wasn't supposed to be sent to us in the first place.
We don't want to be locked into any contract and we shouldn't have to pay for HD when we don't get it just because we have a HD receiver that doesn't work. It's not our fault that it was sent to us in the first place. This is what we have had to deal w/ and should be rectified. When work picks up, we can always change things but for now, we are trying to pay all bills. We have to always call back and sometimes the agents aren't so nice so someone who can help us out w/these issues would be great.
They have not responded to my issues w/their stores. I have called numerous times. Do they not care that my truck had things stolen out of it in their parking lot. Do they not care that their company they use for the photo products are horrible. They don't care about their customers. They don't have enough coverage for their stores and a five minute trip to pick up photos took over an hour and this is why I was robbed. People know that at Walgreens, you won't be out in five minutes. Their pharmacy is horrible. What is it going to take for Walgreens to come to help their customers. I have seen outraged customers who were furious w/ their service. I have called their local stores; I have contacted their corporate office on many occasions. WALGREENS doesn't care. Well, I have not shopped there and I go to a new place to get every thing else from pictures to whatever needs I have. They also misadvertize their products. You show them the flyer and they don't have what is advertized. They do it all the time.
Various Customer service agents.
I want a gift card for all my time effort and money spent on horrible pictures, horrible defective products, misinformation told to me by their pharmacy dept. More importantly, I want a phone call telling that they got my concerns. I was told that they would be forwarded. I have never heard from them. I have called so many times. They don't care about their customers. I do hope that people reading this will go elsewhere for their needs. Walgreens in some communitys is not safe and the service is terrible. They go through so many people and I can see why. They can't keep their employees happy either. What's it going to take Walgreens to make the community happy? I guess they don't want my money if they don't call me.
Don't know where to begin. I picked this Walgreens as this is the one that I go to the most but the one off of Davie Road has issues but I spoke with one of the managers, Todrick and he said that they are working on making things better. I'm talking about Walgreens, the company as a whole.
There are some serious things going on w/ this company and the public needs to know abou this. From getting your prescriptions filled, pictures developed, to just being in a safe environment, Walgreens has issues. I can't tell you how many times I have left messages at their corporate office and not one person has contacted me back. I was robbed there a couple of weeks ago and one of the managers was so rude to me. I contacted again the corporate office as a courtesy to their patrons and nothing. I wanted to mention that if you have picture projects that you want done, go to someone else. Their new computer system is horrible. I have ordered clocks and mugs and pictures and they come out horrible. Like a two year old did it. Walgreens is not cheap and I as well as other customers that I have spoken w/ are just not happy. I have wasted so much time, I should have gotten paid for my time. One of the photo people contacted me back because I refused 3 photo mugs that came back. They did not look like they did when I saw them on the computer. Even the clerk said that it looked like a home project. Don't know the company that they use for their photo items that get sent out, but they are horrible. I have had so many issues, it's time to call it quits. I have no idea what Walgreens can do for me or how to resolve these issues. They really should pay me for my time. I have gone to another Walgreens and they literally didn't know how to use their photo computers. My pictures came out so badly and I ordered 100 pics. You don't know how horrible they are until they are developed. So, I won't go there to develop pictures but Walgreens needs to know and care. They don't.
I have heard over and over again from customers how horrible Walgreens is. They have their photo people all over the store and so when you go to pick up your photo's or what ever, a five minute trip takes literally an hour. I would have not gotten rob if someone was in photo. They really need to pay me for the chairs that were stolen out of my vehicle. I have not heard from Walgreens. I hope this goes out to millions. Don't waste your time with Walgreens. They don't care about their patrons at all. Also, the misrepresent products or advertise products they don't sell. What is going on with this company. I'm saying goodbye to Walgreens. Let them come up with something to ease my pain. I want to save others from their hell. I don't trust them with anything. BE wary. . .
I don't know but I really should be paid for my lost time. . .
I got a strange call today and when I heard the message it said that they were attempting to collect a debt. They wouldn't give me any information when I called. I am on the account but I am not on some part of the mortgage. They said that they sent me out a form to be able to talk with them about the account; even though, I'm the one that pays all the bills. My gripe is the fact that we paid them in full but they are saying that we didn't pay them; however, I checked our account and they got paid. So, I don't know what they are trying to pull but we paid it before any late fee should be involved. As long as we pay it on or before, the 16th of each month. Well, I made two payments as I had to wait for us to get paid; however, as said, we paid it in full many many days before the 16th of December. I noticed on one of the other Gripes, that someone else had this happen to them in a similiar situation.
a representative who wouldn't talk with me. I talked with someone else before and they were very nice
I want to know what happened and why they ignored our payment. I do not want to be charged an unnessary late fee because they can't keep track of their customers payments; if this is not resolved. We will be looking to refinance with another company ASAP
My husband had to have a tumor removed and the doctor allegedly didn't call it in. This is what BCBS is saying. They have partially paid the claim but refuse to pay their full percentage because they say, the doctor didn't get pre-certification. We have a PPO and have never heard of this. We have called every one on the EOB and every one passes it on to the next guy. We don't plan on paying these medical bills because it is not our fault that if this is true, then it's not our fault. We know what our percentage is and this is absolutely rediculous and a game. I mean really, the insurance doesn't want to pay because of some glitch. No one wants to pay their bills and we are stuck paying because of this. Well, We will not pay a dime unless this is resolved. Our insurance told us what we are responsible for and that's what we will pay once this gets resolved. Our insurance has sent us papers to appeal and we will but this just isn't right. We have to worry about this; when we don't know if my husband's tumor is serious or not? Shame on the insurance company and shame on the doctor is this is the case.
Pay the full percentage.
I wrote out a check for $79.00 to my son's teacher last May/June. I only got may be $33.00 worth of books. I want to let people know at they are all around the country. I have no idea on what end the problem lies but I have contacted them many many times about my son's books but they say that I need information. I know the check that I wrote out to my son's teacher; they could contact her. She is always buying books from them. Yes, I have contacted her but she is a busy teacher. I have been dealing with this issue since last June and it's still not resolved. In this economy, where my husband is working a few part-time gigs while I look for something that makes sense, for this company to basically steal from parents is crazy. They won't give me any information but I ordered a lot of books and it seems that they weren't delivered. If they would just give me a list of her order in May/June of 2011, I could see if my books were in fact ordered. She said that the books that I ordered were the majority of the books ordered from the class. Again, not sure how many books were ordered but I wrote his teacher a check for $79.00. I made the check out to her and then she paid probably by credit card for the whole class. I wish that someone would help me out in this matter; if they can't give me my books for my son, then a refund or a credit for $44.00 would be great. Some of the books on the list were, "Mermaid Sister", "Princess Potty", "Pirate Potty" "Numbers" and I'm not sure what else but these don't add up to $79.00. These are books that I received. I'm missing quite a few more. They refuse to look up her account and tell me the list of books. They haven't contacted her or anything. I've gotten a few emails but I don't know how she paid or her account number. I don't if any of the other parents ordered books. They don't want to help me. They are asking me for information that they know that I can't answer. I keep telling them that I gave a check to her and made it out to her. She then ordered the books. She is the one that told me that I was missing books. They cleaned her room over the summer and she can't find the book slip for all the books ordered. I hate bothering her and have recently emailed her about what they asked for; however, I paid money to receive books from Scholastic Books and I did not get what was promised.
Either a refund or a credit to order books. My son is in Kindergarten and we do a lot of reading. He loves to read and we read five books a night.
I called the billing department about my and my husband's situation in reference there not being a lot of work at this time and I am a stay at home mom at the moment. When I worked, I saved a lot but due to the current economic situation globally; meaning I know that I'm not the only one. So many friends and family have lost businesses and jobs, we had to live off of what I saved. My husband's place of employment doesn't have any work at the moment so we don't really have an income an we are holding on to our insurance by a thread. At any rate, my insurance as well as my husband and myself have paid thousands on this bill. We are on a payment plan but I called them and told them my husband wasn't making any money at the moment and I know that the bill was due. The guy on the phone gave me ten days to call back. Needless to say it's only been seven when they sent me a statement anyway saying as a courtesy that I'm lucky to be on a paymet plan of $25.00 a month but when you don't have any money coming in at the moment, it can't be paid. I asked them If I could pay less and the rep said that $25.00 is the lowest payment plan that they have. I will be forced not to pay them at all, if they don't want to take my money if it's not the $25.00. I know peope that have thrown their bills in a garbage bag as they have lost income. People are barely paying their bills or not paying them at all and here I am trying to work out another plan and they won't help me. The complaint I made before, was about billing prices. The women who contacted me stated that they don't have any thing to do with pricing. $64.00 for one percocet is rediculous, but that being said, if they are not willing to work with me, then I don't have a choice but to not pay them at all. If they are just going to send my name on to collection if I can't pay them the set amount, then, that's it. They are not my only bill and I have to make little go far. Not to mention the price of food, and I have kids in pullups and diapers. I understand that I had a service through them; however, my husband has done jobs for people and was not paid. People don't have money right now and unless jobs are created and more work for American's it's only going to get worse. I had to pay my mortgage late and as far as I'm concerned, my mortgage, electricity, and food is the most important thing to me right now. We still have insurance and that should be enough but with all the deductibles, co-insurance, co payments, and everything else, American's will be in debt forever. My question for them is if they don't want my money if I pay less than the minimium, then I have no choice but to let them go. I would also like to add that on a visit to the hospital when they were having a health fair, there was a young girl may be 12 years old that just had a baby. Who's paying for her? Because, my husband and I pay these high prices, are paying for the people who don't pay at all.
Find another solution as myself and my insurance has paid plenty to them over the course of two years.
We went to a sales meeting almost two weeks ago in reference to a vacation plan. We told them that we were interested in it and wanted to do; however, we needed time to think about it. I asked the sales person how many days that I had and she said, " 15". I asked, "is that calendar or business." She said business. I thought we had until this weekend to decide and so after my son was done with school I was going to look through the paperwork and look through our finances to see if it was feasible. Going through the paperwork, I noticed that it said 10 calendar days. I called my husband to ask him what she had said at the sales meeting and said that same thing I said, "two weeks." I wanted to know why we were lied to after telling her our financial situation at this time? I am going by the Sunrise office tomorow because the finance person, Richard, told me to come by and he would see what he could do.
It's not that we don't want to check into this but at this time our finance our tough with OUR economy. Construction is at a stand still and we can't add any more. I told her that I wanted to go home and go through our finances. That's when she told us that we had 15 business days. My husband even remembers me asking her, "is that calendar or business". She said, "business". We should not be held accountable for her mistake. She said one thing and the paperwork I discovered, said another thing.
Today, a Richard
A full refund of our deposit and may be down the road when things look better a trial membership. After look over all the paperwork today, I want to try the plan out before purchasing anything in the future. I want to end in a positive light. I want to tell people that a company came through for their clients. They seemed very nice but why we were told misinformation. Now, I'm not sure if what she told us it true about her background. If they come through, I promise I will let people know about it.
I was in the middle of the application process for this scholarship program but I was having problems with the website as well as having trouble with some of the paperwork requested. I had questions; so I emailed; I have called. I started this application a while ago but I have yet to receive a phone call or an email about any of my questions.
There are people that I know that I don't know how they got a scholarship from this program unless they lied. This scholarship program has a threshold; which is fine but I needed questions answered to finish my application. They NEVER responded back to me. They say allow one business day. I had no idea that after May 21st that they were not accepting applications for new families. I don't think this is fare as I started my application way before this date and because they never got back to me, I couldn't finish it. I literally found out yesterday about this. My husband has been either out of work or only working part-time and we really needed this scholarship for my son to continue at his present school. I literally have been in tears for the past couple of days. I understand that they have a huge demand at this time but that is no excuse for not contacting me. They also have a $30.00 application fee but without those questions answered, I couldn't finish the application process. Again, my son can't continue there without it. It's a wonderful school; with very caring teachers and staff. Tomorow is his last day of school if I can't find a scholarship for him. My husband and I are in a tough bind right now and it's stressful paying the mortgage each month. I can pay for little things but not for big things at this time. If I didn't think that I would get approved, I wouldn't apply; however, there were things on the website that I needed to know more about. Not one person got back to me.
I would like my son to be considered for a scholarship for the 2011-2012 school year; this is his last option unless, any one knows of another scholarship program such as this one that gets back to people.
I contacted them about my bill after I had my daughter. They told me that they had no control over prices; however, I noticed that they charged me a deductible for my daughter who was there only because she was born. I did not admit her; I was there because I had a baby girl. I don't understand how they could charge me two deductibles. Doesn't make any sense. I have contacted many people but nobody could help me. I was also charged for medication when they new that I brought my own; which was approved by my doctors. I made the comment to one of my nurses that I brought my own because I didn't want to get charged a $10.00 for a pill. She said that she doubted very much that insurance companies would allow this; well to my surprise, the smallest charge was about $50.00 for one Ibruprofen and $64.00 for percuset and the list goes up from there. One nausea pill was several times this. It was crazy but nobody could help me or anwer my questions. Doesn't make sense why I was charged two deductibles.
I would like to know why and how the deductible issue can be rectified. My husband I are both out of work and I have been paying these doctors bills for almost two years. Doesn't seem legal that I should be charged for a newborn.
I was robbed in September and I had several gift cards in my wallet two of them were from Toys R US. I had both reciepts that I had used my cards on but they only show part of the number for safety. Apparently, Toys R Us can only go back 13 months. I saved one card because it was slightly past the 13 months. The second one, the manager of the store in Fort Lauderdale, was going to contact Loss prevention because apparently they can go back further. She said that she would call me and she never did. I kept calling and leaving messages but she was always busy and she again never returned my calls. I wrote a letter to the CEO of Toys R Us, but they never contacted me either. I was hoping that if the person who stole my items could be caught because they have cameras but I was also hoping to replace the gift card. So in other words, if the perp never uses the card, Toys R Us just made free money. Why do these companies fail to contact their customers. I have two children and we have spent a fortune on items. Since this has happenend, I have not shopped at Toys R Us. My son keeps asking to go but I just can't because of the way these people have acted.
I would like to get my card replaced. I would also like to know how far that loss prevention could go back.
I was in the process of booking flights for my family's Christmas travel on the Virgin America site. When I hit the purchase button, I got an error message stating that my request could not be processed and that I had to call Customer Service to continue. What ensued truly saddened me. Following is a letter that was sent (as suggested by Customer Service) to firstname.lastname@example.org. I was unfortunately informed that there may be nothing that could be done:
I just got off the line with your customer service department concerning an issue had with the Virgin America website. Attached please find a screen grab of a trip itinerary I was in the process of purchasing. After entering my payment information into the site and clicking the purchase ticket button, I received an error message stating that my order could not be processed and to contact Virgin's 877.Fly.Virgin number.
I called and spoke to a customer service representative. Though pleasant, she informed me that my itinerary was not held and that I would need to rebook the trip through her. However, within the 10 min process of dialing Customer Service, being placed on hold and finally having her attempt to book my flights for me, the ticket price went from $1,844.40 (for 3 travelers) to $2,180.40 + an additional $20 for booking the flight through customer service. I was astonished and quite upset.
I was told to send a screen grab of my original travel itinerary to this email address in hopes that I would be able to book the flights at the original price. I realize that Virgin is in business to make a profit but it seems quite sad when a business takes advantage of people just trying to visit their loved ones during this special time of year.
According the the customer representative rep I spoke to, I should get a response between 1 to 24 hours of sending this email but that there's no guarantee that anything could be done for me. Again, I found myself quite amazed and saddened. However, I fear that in waiting for a response from you concerning this issue that ticket prices will climb even higher. At this time, I can not wait any longer to book my tickets for fear that I will have to tell my three year old that we can't go see Grandma for Christmas because the airline company made it too expensive for us to fly. When she asks we why (which at this age she most certainly will), I will have to say that Virgin America knows that everyone wants to go see their Grandma at Christmas so they raise the prices really higher so they can make more money.
I hope that I am able to get a response from someone explaining why I got the error on the website and why my original ticket price could not be honored. Hopefully, I will be refunded for the cost difference between the price I should have paid and the amount I will need to pay now. Sadly, I'm sure that in the time it took to write this email, the prices have climbed even higher.
an unnamed Customer Service Rep. I am still awaiting for a response to my email
I simply would like to pay the original stated amount for my tickets. Nothing more. I would be happy if I can get a refund for the cost difference in the amount that the tickets should have been and what I ended up paying for them.
Pre-Ordered a Playstation 4 Console using Best Buy's website on June 11th, 2013. The console was released November 15th, 2013. Over a week AFTER the release date, my online order status was still showing as "in progress". So last friday, I went onto Best Buys Customer Service page and sent an order status inquiry, including my order number. I explained in the comments that I wasn't sure if they were still dealing with back logs, and if or when my PS4 would ship. I to this date have not received any response from them other than the instant automated email claiming they would "do their best to respond within one business day". Well six days later and still no response, I decided to log back into my account and check the status. Well to my surprise, Best Buy has actually CANCELLED MY ORDER. WITH NO RESPONSE TO MY INITIAL INQUIRY, NOR AN EXPLANATION AS TO WHY IT HAS BEEN CANCELLED. I don't understand how a major corporation can not only ignore customer inquires about orders, but then proceed to cancel an order with no communication with that customer. You would assume that pre-ordering an item 5 months in advance would allow ample time for the company to prepare the order. I am furious that they cant be bothered to even respond, but obviously much more upset that they have now cancelled my order without even attempting to make contact with me. They have my address, they have my phone number, they have my email address, AND I TRIED TO ESTABLISH CONTACT FROM MY END. Absolutely furious with Best Buy. I will not be purchasing from this company again, and I am a tech fanatic. I will be advising others to do the same.
Emailed Customer Service regarding Order Status
GIVE ME THE ITEM I ORDERED 5 MONTHS AGO, APOLOGIZE FOR NOT ONLY IGNORING MY COMMUNICATION, BUT CANCELLING MY ORDER WITHOUT EVEN MAKING CONTACT! I AM ABSOLUTELY FURIOUS. IF THEY WERE TO CHECK MY ACCOUNT, THEY WOULD SEE WE HAVE PROBABLY SPENT OVER $10,000 WITH THEM SINCE ARRIVING IN CANADA.
Beware of TopBrakes.com. They have the worst web site & customer service and no phone number to call.
Ordered a set of Rotors and Pads for my Jaguar XF ($800), when they arrived, they were wrong size. They claim I ordered the wrong parts but say they aren't returnable! Eventually they sent me a RMA, but after I sent them back (another $116 in shipping), they tell me will only refund the pads (small about $120).
Their website ordering is very poor and the Jaguar car model poorly described, it's no wonder I ordered the wrong parts....nothing on the order acknowledgement about "non returnable", and no phone number listed!
Buyer's who need brake kits, find another company to deal with, these guys are poor!!!
sales via email
Refund of the initial $800 and return shipping of $116
We set up a service appointment and the person sending it up told us that they would not honor a competitors coupons but that there was a $25 coupon on their website that they would honor. When service technician arrived today they refused to honor the coupon stating it was only for emergency service. My wife complained and the service technician talked to the owner but would still not change the decision.
Keep their word. Honor the $25 coupon.
Disappointing Realization about Crown Capital Eco Management
I do not know where to even begin because in all honesty at first I was so impressed by this site, really was. With some skepticism after reading many of the reviews here how I wish I’d listen at once and so it does my experience was really bad.
I remember it was late afternoon during siesta time when I first came across the http://crowncapitalmngt.com/ I thought it was cool. But as they say, do not believe in everything that you see on the internet, true enough. I was persuaded by the sweet words this site is claiming they are. That night, about an hour or two later, I checked all over and tried all things that the site were suggesting and later on I discovered that it is all fake!
I went to every section of the site, I checked all over and studied all things and bit by bit I am getting more and more disappointed. However when I went to the section of Earth and Climate concerns of Crown Capital Eco Management, there it was another reason that convinced me that this is a fraud. It only took a minute to realize this.
When you open the site for the first time, you'll see issues that look like the site is genuinely concern about. Once you do this realize this you will see how disappointing and crappy this is really, you'll realize that you just wasted your time all along.
When I first saw this I was really hooked up because I have a soft spot for our environment as well, I even got this bookmarked and shared to my social networking sites but boy was I very regretful after when I realized I made a fool out of myself and to others opinion or maybe I ingested a false information to somebody.
I must say this once and for all, at least I found out about its falsity at the early stage for I believed in anything. The images are nothing short of stunning, but that’s all, pretty amazing on how you made the site looked appealing. I mean, absolutely AMAZING in detail and richness. Just...WOW! You had me there huh! Navigation takes no time, very easy to use but play around with it and after a while it becomes unreal. That is why, it is that good looking, too good to be true. After going past the cover and an advertisement or two, you'll come to a page that allows you to jump around, view the table of contents, go straight to the included videos, etc.
Oddly, for me the site will only show and give you nonsense. The embedded videos are typically short and are also of stunning quality.
To me, the real value here is for existing subscribers to the site in which they had none. The hard copy subscription is nothing at all to begin with, especially considering what you get, and now on top of that, you can get absolutely nothing.
In the past I have been an on-again off-again subscriber but now, due to this discovery, you will never see me again for sure.
Improve their sites' information...
I have been trying to pay my bill and in the past few months every time I tried to do so online the website had some issue. This time.. it was "Unable to retrieve account information"!!
Last time was another error and so on...
They can start by bringing their site up... and of couse prevent so many down time. This is a tech company and yet they have no idea how to deal with technology and not have so many outages.
I have written this review for http://crowncapitalmngt.com/, it is the Crown Eco Management because I was able to get the chance to visit the site. Apparently, the first time, would be the last time. When I tried it again this time, I said that’s it never wasting my time ever again.
So, what do you get after visiting the site? You get a beautiful and attractive site for what? It’s basically nonsense. It's really quite disappointing. In short, the working site is good for nothing.
So what are the downsides of this Crown Eco Management?
There seem to be glitches in the simply visiting the site. The sections were not getting along with each other and it is giving out false information, and we were left with an unreadable site until you realize its garbage.
The site doesn't appear to allow commenting or feedbacks, or something like a team or whatever so we could extend help. If you've got less than perfect eyes and commonsense, expect to use your reading glasses for this site.
So although I can't give the Crown Eco Management a full endorsement or any endorsement at all because it's a piece of garbage I thought it was.
Ok. I had problems as the other reviewers I do not think I still need to elaborate that much. I visited the site and regretted the act immediately, what a waste of time. Only some nonsense texts can be seen, there are nothing, not even supporting details that can prove their claims. I emailed them but no support, they never emailed back that they couldn't find me, even though I have provided my details.
At this point I tried visiting other sites and I think that’s the best decision I have made. Although not intuitive, it did, it made my day again. Ok so now I go back to the Crown Eco Management and try again a few more times. No luck. So I call site customer service & get a knowledgeable, but there is no condescending Rep who informs me with anything. this site needs to convey this detail to their paying customers! Also they need to have a more knowledgeable & friendly support staff. Furthermore, Amazon needs to improve the experience of the Fire User. From this experience I am ready to give you no stars at all.
Crown Capital Eco Management
You deserve no stars Crown Eco Management
This is more a complaint against Harvey Norman in general and their customer service, although I originally purchased the product from the Midland store.
I purchased a queen size bed in mid 2012 for my apartment where I live alone. I made the mistake of not putting some feet under the central beam so after a few months the beam started to bend eventually making it too uncomfortable and awkward to sleep on the bed. I accept that not assembling the bed properly in the first instance was my fault, however I am annoyed about what transpired subsequently.
Eventually my dad went to the Midland store to ask for someone to come and take a look at the bed and repair it. They of course couldn't come during the weekend or after hours, but only when I am not actually at home (office hours Mon - Fri). So my parents went to my apartment to let the guy in. No repairs, just an assessment of whether the bed is covered by waranty - which after assessing that the feet were not installed properly meant I was not covered by warranty and they'd have to replace the central beam.
My first gripe - the guy who came to check it out - "Joe" - did not give me a call to tell me what the story was after his assessment. I had to call him (after about three days of not receiving any communication from him or Harvey Norman). At this point I had moved my mattress into my living room as I couldn't use the bed anymore in that state.
Over the next weeks I would have to call him several times to see what they could do about getting me the required part to fix my bed so I wouldn't have to sleep in my living room! Joe said the part was in Sydney and it would take a couple weeks to get it over and that I would have to pay for the shipping cost of $90. I was happy to do this given I was responsible for assembling the bed incorrectly in the first place.
Two weeks came and went and I heard nothing - I decided to give it another week. So three weeks later I called Joe again to see where the part was. He said it would probably be another week. A week came and went, I contacted him again, couldn't get through, decided to wait a few more days.
After about five weeks of waiting for the parts now I managed to get through to him and he told me that the parts had arrived and that it would cost me extra to have it delivered to my apartment. I consider that given the inconvenience of having to wait 5 weeks and sleeping in my living room and to have to constantly ring this guy up to see where this part was, I should at least be given the delivery free of charge - so I told Joe that this was unacceptable. He told me that "I don't get to tell him that it's unacceptable". I decided to forget about the part given his brash reaction to a customer and hung up.
I feel that I was not respected as a customer and although I was initially at fault for not installing the product correctly, Harvey Norman and their representative should have been more attentive to my needs as I was willing to pay the cost of replacement (which was dishonestly disguised by Joe as the cost of shipping). Charging me for delivery after 5 weeks of making me wait is unacceptable. Sorry Joe.
Get me the part - no delivery charge, at a time when I am able to take delivery (i.e. 6pm is not unreasonable).
Just recently the site was introduced by a friend of mine, we were currently studying about environment so I checked it out and to my regret I wish I didn’t even click the link. Now they I am back to start, I wasted so much time considering your site. I even got you bookmarked can you imagine that. Now can you imagine my frustration when I know I have no much time left? But I told myself oh, I could spare some time wiring this for the benefit of other people.
I cannot get the grasp of the whole idea of this site, what is this site really is for, seriously? So here is the deal, every section is saying nothing but a bunch of text and then? I don’t know I am lost. I was even looking forward to reading on the articles but I said to myself, oh no you don’t. don’t waste anymore time on this. You probably read it already somewhere else. Hopefully it is just not ready yet for the real world if I may say and will be fixed with an upcoming update? One can hope....
Well I guess its okay if you don't mind paying attention on something else rather than wasting time on http://crowncapitalmngt.com/. Okay so much to read huh but, for how much? Is it worth it? No!
After wasting my time considering this site, here I am writing this review, well I do not think I am wasting my time anymore. I believe that I am doing a favor to internet users, at least they will not go through the same sentiment I am going trough right now.
This site is struggling with its contents. I made multiple attempts give it a chance maybe there is something there but I found nothing. All variants of the sections were useless; I didn’t get anything out of everything. I am not happy, I am not pleased. It was disappointing to visit and open this site which is nothing more than a solicitation to buy an e-subscription. No real content.
They know its a problem, so fix it already!! I am a internet goer and internet is basically what my job is all about and I know bullshit when I see one. The site doesn't recognize bullshits. Never had this problem with any other site but Crown Eco Management is a crap.
The magazine content is very much not what I've come to expect from an environmental site. To whoever is the admin of http://crowncapitalmngt.com/, you my man needs a lot of learning to do.
Crown Capital Eco Management
As an Avis Preferred customer with a reservation, a car should be ready upon arrival. No car was ready and there was a line of other members at the Avis Preferred counter that did not have a car. When I asked why I did not have a car, Simone answered "because". When I asked Simone why there was a line at the Preferred Counter and not at the regular counter, she said "you all are the same". She tried to pawn an F150 off on me, but I refused since I requested a compact. She was rude, never apologized for the inconvenience, and practically threw the keys and agreement at me.
Just be polite. Preferred members are frequent renters and we understand that issues happen. But not responding in a positive manner destroys the business relationship. There are other rental car companies.
Look Further than Westhill Consulting: here is why
This was my first time paying someone to do my taxes due to a complicated tax year and boy was I regretful that I went for Westhill Consulting. I was referred them by people I work with. They say that this consulting was knowledgeable and efficient but I do not think so and I know so. They were giving me some tax planning pointers over the phone, well good thing its for free, but those are just basic stuff that everyone is aware of. Not to informative and useful anymore. If there is one thing good I can say is that they have convenient hours maybe what convinced me to go to them.
Shame on them claiming that Westhill Consulting Tax & Accounting Team is the best accountants because that is false advertising and it is illegal because you are not the best not even good! Their job supposed to be is help you get business tax stuff in order but they managed to make it the reverse. I have nothing against the Consulting, I mean they were friendly, smart, and trustworthy but that was just it. They were not reliable when it comes to the actual job.
All I want to say is do not use them. You may think that I am just bushing and all but here is the thing. When I called they were more than happy to get my business and made an appointment right away, well that a good thing right? So there I was, I showed up for my appointment in Westhill Consulting. The person who entertained me was very friendly but he made me felt rushed, which is very discomforting. There were many interruptions during our conversation. When we were done discussing, well according to him, after he said he completed my tax prep he then escorted me to the secretary he handed me two forms told me to sign and not date and have my wife sign and not date then return them as soon as possible. I returned the forms the next day and was charged a few hundred dollars shortly after I checked my bank and the IRS had deposited my refund, so I thought. There was no deposit! This is not good, I said. So of course I checked on this only to find out that they registered a wrong bank account number. Then the consequence now is I will not get my refund for at least 3-4 months this will happen with the state refund also. So there is more than that, many things had happened after but I guess that should ne more than enough for you not to trust Westhill Consulting anymore. Just do not go for them, find some other consulting if I were you.
Look further and don't waste your time trying to use their service, you’re going to have a bad time. I am usually not so forward in my negative reactions, but this one deserves it.
Scheming company: http://westhillconsulting.asia/blog/
Reasons Not to Choose Westhill Consulting Travel and Tours
I am taking time to write this review to warn people about this so that they wont experience the same thing we did. How do I even begin this review? How can I summarize the terror I endured?
Westhill Consulting travel and tours apparently doesn’t know what they were doing, its clear that they got no idea of what their company is suppose to be. They obviously got no talent in client service.
Let us start with how unprofessional and gauche the receptionist is at Westhill Consulting travel and tours. We went there for the first time today and were simply asking the receptionist questions about how Westhill works. The receptionist, instead of being grateful for the fact that we were inquiring about the business as a potential customer, assumed that we wouldn't pay the $85 per hour to help us plan our first trip. What a douche.
My husband and I, who might have been clients, are now entirely put off by this receptionist's insulting comments. My husband simply wanted you to answer questions since we never used an agency before but she was so annoying and very insulting. There is no way we are coming back at Westhill! If the receptionist treat people like this what more can I expect from their actual service I bet it would be crappier since they have crappy attitudes.
They got to remember that they are not the only travel agency and no one will ever deal with craps therefore no one will waste time going there just to be treated like that. They are simply pathetic, lazy service with absolutely no concern for new customers.
And of course we ended up not booking a tour with these guys. Who would?? And oh my cousin who actually did get a booking from them and she said the company is made up of a bunch of lying, manipulative thieves. The agents are incompetent and do everything for their own benefit, not for the guests. Oh boy, now talking about customer service huh? I do not think you would last long.
Check This Spam Site: http://westhillconsulting.info/
Just do not go for them or else you’re going to have a bad time. This tour company is only about ripping you off.
Just before my massage, the therapist asked me to remove my necklace. I put it in the pocket of the robe I was given. After my massage I got dressed and left. A few minutes later, I remembered my necklace and called the spa. I was told "nobody turned it in" and that the robes were being washed. I returned to the spa and learned the robes weren't being washed and I was allowed to check the pockets of 3-4 robes. Nothing there. I believe a staffer found and kept the necklace when s/he collected the robe.
i am allergic to latex and so are a lot of other people including some of their employee's, and Ive reported that the balloons in their store are made of latex about 8 times
stop bringing latex balloons into the store
I've had a "Wellness plan" through Banfield for a number of years for my dog Bowser. The way it works is that you pay $35 monthly for a years worth of health coverage for your pet. About a month ago I received a message from my credit monitoring service saying that my credit score had dropped by 59 points. Upon further investigation (and a number of calls with unhelpful collections officers) I found out that Banfield, rather than attempting to notify me, sent my account to collections and reported it to a credit bureau... for $95 because the billing information that I had with them had expired. That's right, for a $95 bill that I would have HAPPILY paid (and re-instated the wellness plan and setup new billing information) my credit score has dropped by 59 points. This is completely unfair because I was never afforded the chance to pay the bill. The person that i spoke with at Banfield told me that it's not their responsibility to remind me to pay my bill - and that any call that they would have done (even though they didn't) would have been a "courtesy" to me.
Banfield's twitter handle is @Banfield
Allow me to pay the bill (and any penalties that have accrued) and reverse the item from my credit. The item will have to be completely removed from my credit and my score return to it's previous value.
I left my coat to be dry cleaned over the weekend. I was told I could only pick it up wednesday.I returned wednesday morning to get my coat and the woman June handed it to me. I immediately noticed the dried coffee spill on the front was still there. I immediately startd looking over the rest of the coat and noticed my arm deoderant and purfume could still be smelt and the dirt inside the sleaves was also still there also. I brought this to June's attention, asking her if the coat had been dry cleaned at all. She promptly strated picking off the crusted coffe and declaring everything a stain. Without appologies, she said they would launder it again as if it had been done the first time. Having left my coat there for over two days and not having it done then, I declined. I had to leave for work so I rushed off, clearnly displeased. I din't have my reciept on me when I picked it up and I had paid when I left my coat there, so the next day, I returned. June was there. As she had seen that my coat had clearly not been cleaned. I asked for a refund of my money $9 as services hadn't been rendered. She declined, reiterated that they could clean it again, but when I told her I only wanted a refund she walked away saying I was cheap. I waited by the cash, hoping she would be reasonble. She told me to leave, called the police, told me I was crazy, cheap again, that I was mentally unstable, then, she got her husband on the phone to reiterate what she called me in that same order. After being insulted for simply wanting a refund and for having her use mental ilness as an insult, I started reiterating my argument at her (June was forcefully ignoring me now). I was told that a man named Frank owned and managed Comet and was directed to call him. I did so asking for confirmation that he owned and managed Comet, which he confirmed. I then reiterated my story. He said I would have to go to Texmain Cleaners Limited - 326 Springbank Dr, London, ON to possibly resolve the issue. I had been clear with everyone involved that I wanted a refund. So I went and he offered the same, to have my coat cleaned agian. Now, the reciept didn't say 'no refunds', but it did say 'not responsible for damages' so I wasn't keen on seeing how my $150 coat would be returned to me after all this, so I declined. Frank then said he didn't manage, own, or was in business with Comet other than as the place that did the laundering. No resolution.
Refund my $9 and apologize for name calling.
My computers power supply went out and there is a 3 year warranty via diablotek.... that being said all of the emails that I've sent have been returned saying 'mailbox full'. This has been emails to customer service and to technical support, both get returned with the same message. Then when trying to actually call them you immediately get put on hold for an undetermined amount of time...since I got frustrated and hung up after waiting on hold for over 20 minutes.
an RMA would be nice...
Describe your gripe in detail…Double Double Pizza & Wings (Downtown Kitchener). HORRIBLE
I ordered a pizza and wedges last night.. The pizza showed up without the wedges and the driver was unable to give me a receipt. When I called the customer service, a rude girl answered and told me she would send out a new pizza and wedges. 2 mins later the driver showed up with the wedges, so we started eating the pizza assuming he was not going to give us a new pizza. A few mins later the driver showed up again to TAKE our pizza away and this time he was giving us trouble because we had eaten a few slices. What was weird about it was that he didn't have a new pizza on hand for us either and he still didn't have the receipt. So that's when I called back to the customer service and this time I spoke with the supervisor (Megan). She was also rude and told us we shouldn't have eaten any of the slices and said we were not able to get a new pizza. However the driver had taken it already. She made me feel like I was trying to scam free pizza, but this was not the case. So here we were looking at the wedges without any pizza at all now and very upset. Later that night a new pizza came with a receipt and I was so upset with the service I completely lost my appetite. They probably spit in my pizza so I just threw it out. The lack of communication between the pizza call center and the location was very unorganized. I will never order there again! Buyer beware!
Initally I spoke with Elisha from Customer Service, then her supervisor Megan
Tylenol for my headache!
What a horrible bank. Just like all the others ones out there, they rob you of your money. DO NOT BANK THERE. They lie, and can't keep their answers straight. We had a vehicle loan through them for 6 years and they first told us we had no late payments. But now that we are finishing our loan we now owe them another month in late fees and interest, though we were never notified and when asked we were told we had no late payments. Never again!!!
Take off the late fees & extra fees. Then close our account and send our title.
Support others and they'll support you. That's how your word-of-mouth power works and grows!