Carlos Tellez

Word-Of-Mouth Power:
12,445 people
Member Of
My Linked Accounts
Increase Your Word-Of-Mouth Power… Link Account
Linked to Carlos Tellez, reaching 95 people with 12,350 friends.   (unlink)
Increase Your Word-Of-Mouth Power… Link Account
  (unlink)
I Am a Member Of
Memberships are based on the honor systems in the first version.
Done Editing
  1. Carlos Tellez
  2. Carlos Tellez  vs.  Metro PCS 4398 Palm Beach Boulevard Fort Myers, FL United States Mar 18 2012 via website

    What Happened

    i call the *611 for Metro pcs, and asked the associated how I could refill the card to call internationally, the representative told me that I could go on line, to metro connect. and added the money so i could make the phone call.

    put my debit card information the amount, and they emailed me the confirmation number.

    MetroPCS Wireless, Inc. - Payment Receipt

    Confirmation Code: 217229476

    Payment Date: 03/17/12

    MetroPCS Wireless Number: 786xxxxxxxx

    Monthly Service Payment Amount: 0.00

    MetroConnect Funds: 20.00

    Total Amount: 20.00

    Thank you,

    I had waited 3 hour like the web site said. and the money is not posted.

    i call *611 and erica the call center supervisor told that, the money is not refundable.

    that they could transfered it to tours my monthly payment.

    this is how Metro pcs has grow, still money from the customers. it is my money!

    i could not have access to it. and metro is keeping it.

    I Spoke With

    Erica the supervisor

    What It Would Take to Resolve This

    my money back.

    Support This…
  3. Carlos Tellez  vs.  FedEx Ground 2670 Colonial Boulevard Fort Myers, FL United States Jul 20 2011 via website

    What Happened

    FEDEX NEVER ARRIVE TO MY HOUSE.

    AND LIE ABOUT IT.

    THE TRUCK DRIVER LOGGED THAT I WAS NOT HOME.

    I HAVE BEEN ALL DAY.

    • Detailed Results

    • Notifications

    Tracking no.: 825808360480873 COMPLAINTS. CASE# 0720 6353 72

    E-mail notifications

    Select time format: 12H 24H

    In transit

    Initiated

    Picked up

    In transit

    Delivered

    Delivery exception

    FORT MYERS, FL

    Shipment Dates

    Ship date

    Jul 15, 2011

    Estimated delivery

    Jul 21, 2011

    Destination

    Fort Myers, FL

    Shipment Options

    Help

    Hold at FedEx Location

    Not available to receive your shipment? FedEx will hold your shipment at a nearby FedEx location at no extra cost. Some shipments may not be eligible for this service.

    Read more.

    Hold at FedEx Location

    Service type

    FedEx Ground-U.S.

    Weight

    60.0 lbs/27.2 kg

    Reference

    200101

    Purchase order number

    6182

    Department number hpn-249008

    Status

    Shipment Travel History

    THIS IS THE ACTIVIY OF FEDEX AND THE DRIVER NEVER MADE IT AT HOME

    All shipment travel activity is displayed in local time for the location

    Date/Time

    Activity

    Location

    Details

    Jul 20, 2011 1:51 PM

    Delivery exception

    FORT MYERS, FL

    Customer not available or business closed

    Jul 20, 2011 5:31 AM

    On FedEx vehicle for delivery

    FORT MYERS, FL

    Jul 20, 2011 5:26 AM

    At local FedEx facility

    FORT MYERS, FL

    Jul 20, 2011 1:15 AM

    Departed FedEx location

    ORLANDO, FL

    Jul 19, 2011 11:57 PM

    Arrived at FedEx location

    ORLANDO, FL

    Jul 16, 2011 4:11 AM

    In transit

    CITY OF INDUSTRY, CA

    Jul 16, 2011 3:37 AM

    Left FedEx origin facility

    ANAHEIM, CA

    Jul 15, 2011 9:44 PM

    Arrived at FedEx location

    ANAHEIM, CA

    Jul 15, 2011 5:01 PM

    Picked up

    ANAHEIM, CA

    I Spoke With

    CUSTOMER SERVICE AND I HAVE A CASE NUMBER 0720 6353 72

    What It Would Take to Resolve This

    DELEVERING THE PACKGE ON TIME.

    TO ALL CUSTOMERS DO NOT USE FE DEX ANY MORE.

    Support This…
  4. Carlos Tellez  vs.  Directv 7800 NW 25 Street 19 Miami, FL United States Mar 18 2011 via website

    What Happened

    DirecTV is calling on my phone and leaving junk voice mail.

    I keep calling back to have me number removed from their listing.

    The number is; 888 245 7163, this number if for a Spanish service in DirecTV and when you call back they promised You that your number will be Removed from their listing , It has been 3 moths and they still are calling me for a service that I do not Want. They asked me if I known a female by the Last name Pena. And if I, have resided in Hialeah FL.

    All my answers were not. I did talk to Cesli. In Spanish.

    Today March 18, 2011 at 5:07 pm I had called and they were laughing at and told me that my number will not be removed. They told me that I could reported as many times I wanted, is not going to be remove.

    What could I do.

    Describe your complaint in detail…

    I Spoke With

    Cesli customer service rep. bad customer service.

    What It Would Take to Resolve This

    what i want is that they stop calling me, I do not want DirecTV , I do not need that pour service.

    Support This…
  5. Carlos Tellez  vs.  Wells Fargo Dealer Services 7700 Chevy Chase Dr # 450 Austin, TX United States Dec 12 2010 via website

    What Happened

    My problem is with a Company called Wachovia Financial Dealer

    Was bought by Wells Fargo and now the change the name to

    Wells Fargo Dealer Services.

    I have a Car Loan with them. I have a contract to pay every month $ 314.74

    I also made an extra payment of $25.00 on the same month, after paying the monthly payment contract. That’s included my interest accrued for that month. I paid the $25.00 tours the principal. Any payments after the regular payment needs to go tours principal

    Without interest, this company charge interest on those $25.00, they applied it tour my monthly payments instead my principal. They lowering down my contracted payment of $314.74.

    from day one Wachovia financial dealer it has been treated me as a second class third world citizen.

    I have been calling Wachovia financial dealer asking then why are they doing that.

    They told me that I have to call after the extra payment is posted so they could reverse it.

    Posting Dates

    (MM/DD/YYYY) to

    (MM/DD/YYYY) Invalid date range

    Transaction History (Select a payment to view Transaction Detail)

    Posting Date Effective Date Description Amount Principal Balance Next Due Date

    12/10/2010 12/10/2010 WEB DIRECT DEBIT PAYMENT $25.00 $4,671.63 2/23/2011

    12/9/2010 12/9/2010 WEB DIRECT DEBIT PAYMENT $314.74 $4,694.96 2/23/2011

    11/16/2010 11/11/2010 CUSTOMER REQUEST $25.00 $4,958.51 1/23/2011

    11/16/2010 11/11/2010 PAYMENT REVERSAL ($25.00) $4,983.51 1/23/2011

    11/11/2010 11/11/2010 WEB DIRECT DEBIT PAYMENT $25.00 $4,960.28 1/23/2011

    11/10/2010 11/10/2010 WEB DIRECT DEBIT PAYMENT $314.74 $4,983.51 1/23/2011

    10/20/2010 10/15/2010 CUSTOMER REQUEST $25.00 $5,247.81 12/23/2010

    10/20/2010 10/15/2010 PAYMENT REVERSAL ($25.00) $5,272.81 12/23/2010

    10/15/2010 10/15/2010 WEB DIRECT DEBIT PAYMENT $25.00 $5,249.69 12/23/2010

    10/14/2010 10/14/2010 WEB DIRECT DEBIT PAYMENT $314.74 $5,272.81 12/23/2010

    9/20/2010 9/16/2010 CUSTOMER REQUEST $152.00 $5,532.41 11/23/2010

    9/20/2010 9/16/2010 REGULAR PAYMENT - OTHER $187.74 $5,684.41 11/23/2010

    9/20/2010 9/16/2010 PAYMENT REVERSAL ($339.74) $5,785.67 10/23/2010

    9/16/2010 9/16/2010 WEB DIRECT DEBIT PAYMENT $339.74 $5,532.41 11/23/2010

    8/5/2010 8/5/2010 WEB DIRECT DEBIT PAYMENT $339.74 $5,785.67 10/23/2010

    7/9/2010 7/9/2010 WEB DIRECT DEBIT PAYMENT $339.74 $6,067.11 9/23/2010

    6/10/2010 6/10/2010 WEB DIRECT DEBIT PAYMENT $339.74 $6,341.41 8/23/2010

    Transaction Detail: WEB DIRECT DEBIT PAYMENT - $25.00

    Description Amount/Details

    Posting Date 12/10/2010

    WEB DIRECT DEBIT PAYMENT $25.00

    Next Due Date 2/23/2011

    Principal $23.33

    Interest $1.67

    CPI --

    CPI Interest --

    Late Charges --

    Other Charges --

    Unapplied Amount --

    CPI Balance --

    Principal Balance $4,671.63

    Payment Variance $25.00

    Transaction Detail: WEB DIRECT DEBIT PAYMENT - $314.74

    Description Amount/Details

    Posting Date 12/9/2010

    WEB DIRECT DEBIT PAYMENT $314.74

    Next Due Date 2/23/2011

    Principal $263.55

    Interest $51.19

    CPI --

    CPI Interest --

    Late Charges --

    Other Charges --

    Unapplied Amount --

    CPI Balance --

    Principal Balance $4,694.96

    Payment Variance --

    Transaction Detail: CUSTOMER REQUEST - $25.00

    Description Amount/Details

    Posting Date 11/16/2010

    CUSTOMER REQUEST $25.00

    Next Due Date 1/23/2011

    Principal $25.00

    Interest --

    CPI --

    CPI Interest --

    Late Charges --

    Other Charges --

    Unapplied Amount --

    CPI Balance --

    Principal Balance $4,958.51

    Payment Variance --

    Transaction Detail: PAYMENT REVERSAL - ($25.00)

    Description Amount/Details

    Posting Date 11/16/2010

    PAYMENT REVERSAL ($25.00)

    Next Due Date 1/23/2011

    Principal ($23.23)

    Interest ($1.77)

    CPI --

    CPI Interest --

    Late Charges --

    Other Charges --

    Unapplied Amount --

    CPI Balance --

    Principal Balance $4,983.51

    Payment Variance --

    Transaction Detail: WEB DIRECT DEBIT PAYMENT - $25.00

    Description Amount/Details

    Posting Date 11/11/2010

    WEB DIRECT DEBIT PAYMENT $25.00

    Next Due Date 1/23/2011

    Principal $23.23

    Interest $1.77

    CPI --

    CPI Interest --

    Late Charges --

    Other Charges --

    Unapplied Amount --

    CPI Balance --

    Principal Balance $4,960.28

    Payment Variance $25.00

    Transaction Detail: WEB DIRECT DEBIT PAYMENT - $314.74

    Description Amount/Details

    Posting Date 11/10/2010

    WEB DIRECT DEBIT PAYMENT $314.74

    Next Due Date 1/23/2011

    Principal $264.30

    Interest $50.44

    CPI --

    CPI Interest --

    Late Charges --

    Other Charges --

    Unapplied Amount --

    CPI Balance --

    Principal Balance $4,983.51

    Payment Variance --

    Transaction Detail: CUSTOMER REQUEST - $25.00

    Description Amount/Details

    Posting Date 10/20/2010

    CUSTOMER REQUEST $25.00

    Next Due Date 12/23/2010

    Principal $25.00

    Interest --

    CPI --

    CPI Interest --

    Late Charges --

    Other Charges --

    Unapplied Amount --

    CPI Balance --

    Principal Balance $5,247.81

    Payment Variance --

    Transaction Detail: PAYMENT REVERSAL - ($25.00)

    Description Amount/Details

    Posting Date 10/20/2010

    PAYMENT REVERSAL ($25.00)

    Next Due Date 12/23/2010

    Principal ($23.12)

    Interest ($1.88)

    CPI --

    CPI Interest --

    Late Charges --

    Other Charges --

    Unapplied Amount --

    CPI Balance --

    Principal Balance $5,272.81

    Payment Variance --

    Transaction Detail: WEB DIRECT DEBIT PAYMENT - $25.00

    Description Amount/Details

    Posting Date 10/15/2010

    WEB DIRECT DEBIT PAYMENT $25.00

    Next Due Date 12/23/2010

    Principal $23.12

    Interest $1.88

    CPI --

    CPI Interest --

    Late Charges --

    Other Charges --

    Unapplied Amount --

    CPI Balance --

    Principal Balance $5,249.69

    Payment Variance $25.00

    Transaction Detail: WEB DIRECT DEBIT PAYMENT - $314.74

    Description Amount/Details

    Posting Date 10/14/2010

    WEB DIRECT DEBIT PAYMENT $314.74

    Next Due Date 12/23/2010

    Principal $259.60

    Interest $55.14

    CPI --

    CPI Interest --

    Late Charges --

    Other Charges --

    Unapplied Amount --

    CPI Balance --

    Principal Balance $5,272.81

    Payment Variance --

    Transaction Detail: CUSTOMER REQUEST - $152.00

    I Spoke With

    CEO

    What It Would Take to Resolve This

    to take a look to my car loan and fix the problem.

    Support This…
  6. Recent Cheers & Gripes
  7. Ralph French  vs.  Kirby Vacuum USA Aug 11 2014 via website

    What Happened

    The tools do not stay together, they're always disconnecting while in use. I believe their so-called engineering department is really a kindergarten class.

    I Spoke With

    No one will talk to me (they got my money). Why should they care!!

    What It Would Take to Resolve This

    Give me tools that actually do what their supposed to do!

    Support This…
  8. Mary Gentile  vs.  Uniters North America, LLC p.o. Box10909 Riviera Beach, Florida 33419 USA Aug 1 2014 via mobile browser

    What Happened

    The Uniters furniture warranty is useless. I had called in about spilt milk on one piece of my sectional and pet urine on another piece. The technician came to my house with his phone to take pictures and then used my phone to call the report in to the company. They put me on hold for a bit...enough time for him to leave...and stated the stains where old and dried so they could not work on them. After taking 7 days to get to my house no kidding! One piece I put I'm the garage because after one cat peed on it another one did. They said there were "cumulative" stains and stated if they worked on one stain they would be liable for the couch. I was not worried about the normal wear and tear just the pet stains. Isn't that the point if the warranty to have them be accountable for coming to fix the stains? What I found comical was that it was the girl on the phone telling me this information who had no even laid eyes on the piece. The technician came in my house with only his phone...not a single solution or cleaning product. I asked the phone customer service rep what should I have done differently to have gotten this covered and she was speechless and all she could respond with was a "I am sorry." BIGGEST WASTE OF TIME AND MONEY...DONT BUY THE WARRANTY!

    I Spoke With

    Multiple people.

    What It Would Take to Resolve This

    I would like the amount I paid for my warranty refunded.

    Support This…
  9. Ellis Mechallen  vs.  Susan Apartments 221 Susan Ln Rochester, NY 14616 USA May 17 2014 via iPad

    What Happened

    This apartment complex has a tyrannical property manager named Linda Lieberman. She was constantly pushing letters under my door, phone calls for the slightest infraction and knocking on my door to accuse me of not picking up my dog's feces. After complaining to her boss the National Property Manager Associates the only thing that changed was that she stopped harassing me with letters and popping by my apartment.

    I have noticed this behavior towards me and I believe it is not only because I am disabled but because I am African American. Now after 5 years they have refused to renew my lease without a reason. I know it is because my daughter witnessed the harassment and her treatment of me and demanded it stop. So in retaliation they have decided to terminate my lease and if you saw how old and moldy these apartments are, I think leaving would be best for my health but it should be MY choice-not because I am disabled or because of my color.

    My daughter is visiting me temporarily but decided to stay after I had several trips to the ER and because she has a dog they sent threatening letters and refused to make an exception even though I pay a separate pet fee. Yet, just across the way a woman I know has 2 small dogs and has received no threatening letters and is not being evicted. Perhaps because she is not African American?

    Please pass this letter on and I hope in the very least Linda Lieberman is dismissed but more importantly DO NOT move here. It is a waste of your money, too small, moldy, they change the rules whenever it suits them and the prices rise every year.

    I Spoke With

    Linda Lieberman & NPMA

    Support This…
  10. Ellis Mechallen  vs.  Susan Apartments 221 Susan Ln Rochester, NY 14616 USA May 17 2014 via iPad

    What Happened

    This apartment complex has a tyrannical property manager named Linda Lieberman. She was constantly pushing letters under my door, phone calls for the slightest infraction and knocking on my door to accuse me of not picking up my dog's feces. After complaining to her boss the National Property Manager Associates the only thing that changed was that she stopped harassing me with letters and popping by my apartment.

    I have noticed this behavior towards me and I believe it is not only because I am disabled but because I am African American. Now after 5 years they have refused to renew my lease without a reason. I know it is because my daughter witnessed the harassment and her treatment of me and demanded it stop. So in retaliation they have decided to terminate my lease and if you saw how old and moldy these apartments are, I think leaving would be best for my health but it should be MY choice-not because I am disabled or because of my color.

    My daughter is visiting me temporarily but decided to stay after I had several trips to the ER and because she has a dog they sent threatening letters and refused to make an exception even though I pay a separate pet fee. Yet, just across the way a woman I know has 2 small dogs and has received no threatening letters and is not being evicted. Perhaps because she is not African American?

    Please pass this letter on and I hope in the very least Linda Lieberman is dismissed but more importantly DO NOT move here. It is a waste of your money, too small, moldy, they change the rules whenever it suits them and the prices rise every year.

    I Spoke With

    Linda Lieberman & NPMA

    Support This…
  11. Amber Jones  vs.  American Airlines Dallas, Texas May 13 2014 via website

    What Happened

    This past weekend I was travelling from Memphis to Gatwick via Dallas and Tampa for an international judo competition that I had been planning for months. My first flight to Dallas was cancelled due to some storms which then threw my entire trip into a whirlwind of a mess. The rebook lines were very long so I called the customer service line. They said the best they could do to get me to my tournament on time was to fly me into Heathrow. Well that was all great except it was going to cost me almost $50 and an extra couple of hours to take the bus from heathrow to gatwick. The man on the phone didn't seem to care and said it was either that or they could get me to gatwick the following day, which would make me miss my compeition, or they could refund my trip, but I had already paid for the hotel and registration fees and trained for months. I tried to find out several times if they would give me a voucher to finish out the trip I had paid for to gatwick, but everyone I talked to said basically too bad. I work 2 jobs and am trying very hard to represent the USA in international Judo competitions. These are very expensive and I had not budgeted for the extra $50 it was going to take to get to gatwick (since I had already paid to go there). This has become more or less the principal of the fact that this airline has horrible customer service and this is not the first time I have had problems with American. I usually try to avoid them, but since their merger with US Airways I had hopes that they were better. There is a reason they are ranked so low against other airlines and United is so much higher in regards to service. They cannot guarantee they will even get you to your final destination when things go wrong. I understand also that they have no control over the weather, but they do have control over contingency planning!

    What It Would Take to Resolve This

    They could have gotten me to my final destination like what I had paid for. Since that didn't happen I would appreciate the reimbursement for my bus fare to finish out the trip.

    Support This…
  12. Marcia Kearl Johnson  vs.  ElkValley Criminals Elkford, BC Canada Apr 22 2014 via website

    What Happened

    Someone raided our BC shop and stole a huge load of wire! If you see anyone with wire that is about 4 inches wide... Please call the police! Since it is so big, it will not be able to be recycled by the thief because the recyclers will know it was stolen! If times are that tough.. Talking to us about getting a job would have worked out better for you because you must be strong, and a hard worker because what you took must have taken some muscles... However you completely wasted your time since you won't be able to sell what you stole!!!!

    We use the money that we get from recycling to pay for our staff Christmas Party, staff Camping Trip, staff Golf Tourney, staff Ski Trip ... Staff Breakfasts and Staff BBQ's.

    Please call 250.425.5464 or the police if you know anything about this crime!

    I Spoke With

    The Police

    What It Would Take to Resolve This

    Bring back the wire and stop stealing!

    Support This…
  13. David Reiss  vs.  Gleen Car Wash 6500 Tower Dr., Apt. 203 Alexandria, VA 22306 USA Apr 7 2014 via website

    What Happened

    I booked an appointment for 9:00am this past Sat. I got an e-mail a week and a half earlier that they received the booking. But they never showed and I got no call or e-mail. I tried calling them but the phone goes to a Google phone # and voice mail. Left a message and no call back. Sent e-mail and no response. So i spent a beautiful Saturday morning just waiting for these guys to show up....they never did. Based on that, I can only suggest that you avoid Gleen and don't give folks so irresponsible your credit card info. A big fat ZERO. Don't waste your time.

    I Spoke With

    No one....they never called back after I left a voice mail and never returned my e-mail.

    What It Would Take to Resolve This

    They were supposed to wash my car....now they can wash and wax my car and my wife's car and apologize for wasting my time.

    Support This…
  14. Gobi M. Rahimi  vs.  Avon Truck, Van & car rentals 7080 Santa Monica Blvd Los Angeles, California 90038 Los Angeles Feb 26 2014 via website

    What Happened

    I rented a car for a week from Avon. I got a flat tire on the last day of a commercial shoot i was on, and called in to see if they had road side assistance. The guy I spoke with said no, so after a 12 hour shoot in Downtown LA, I pulled over into a parking lot and changed the tire with the spare. The next day I took the car in to return it. The guy at the counter said "Sir I can't close this out because the manager is going to have to look at the damage and then they will be able to close it out" I said, "I got a flat tire". He said "I know but this is our policy". Something already felt fishy about how their "Policy" was shaping up to be. I turned the car in on the 16th of February. I called the 17th to get clarity on the situation and the person who talked with me said they would take my phone number and name and would have someone call me immediately. I didn't get any calls for a week. I called back and was told that someone is calling me. I finally called again yesterday (the 25th) and finally got a lady on the phone who told me to hold on for a few minutes. She then said the manager had decided that the tire had been damaged by me, and that I must have hit a curb and that I would have to replace the tire and pay for an alignment if necessary. The total came to $250+. I told the lady that i never hit a curb or anything and that I would like to see the tire asap. She said the tire had been destroyed, but she would send me some photos of the tire. I told her I am not going to pay for a flat tire and that she should be thankful that i'm not taking action against them for giving me a car with a faulty tire.

    I Spoke With

    a few people, next time i'm taking names

    What It Would Take to Resolve This

    They can not come at me with this BS charge.

    Support This…
  15. Marisa Tragodara Marritt  vs.  Villa Romana Ristorante Italiano 731 Irving Street San Francisco, CA United States Feb 25 2014 via website

    What Happened

    DO NOT EAT HERE!!!!!! GOT FOOD POISONING EATING HERE ON 2/15/14. WHEN WE TRIED TO SEND THE FOOD BACK BECAUSE IT TASTED FUNNY WE WERE TOLD " TOO BAD" BY THE WAITRESS.

    TRIED TO RESOLVE ISSUE BY ASKING FOR MY $ BACK FROM THE OWNER WITH NO RESOLVE. THEY SAY THEY HAVE CERTIFICATES OF EXCELLENCE.......DOES NOT MEAN ANYTHING IF CUSTOMERS GET SICK AFTER CONSUMING THEIR FOOD!!!!!!! AND MANAGEMENT IS THE MOST UNFORGIVING TO THEIR PATRONS!!!

    DO NOT EAT HERE!!!!

    I Spoke With

    Antonio Accardo

    What It Would Take to Resolve This

    Refund my $70.43 spent on meal & apology.

    Support This…
  16. Monica Valiton  vs.  FedEx Express Ship Center 11 Corporate Drive Keene, NH United States Feb 23 2014 via website

    What Happened

    FED EX HAS HAD MORE THAN AMBLE TIME TO DELIVER A PACKAGE. ORDER WENT OUT ON 2/11/14, TODAY IS 2/23/14. THEY WERE IN TOWN ON FRIDAY 2/23/14, BUT ATTEMPTED TO DELIVER PACKAGE AT WRONG LOCATION ( SO THEY SAY) YESTERDAY ANOTHER FED EX TRUCK WAS SPOTTED IN TOWN, AFTER I PULLED THEM OVER TO SEE IF MY PACKAGE WAS ON TRUCK, HE SAID NO, ITS ON ANOTHER TRUCK IN TOWN. I WAITED ALL DAY, STILL NO DELIVERY. I JUST SPOKE TO A FED EX REP ON PHONE. HE SAID HE DID NOT KNOW WHAT HAPPENED YESTERDAY, BUT THE NEXT DELIVERY DAY WOULD BE TUESDAY! I AM SOOO "FED UP " W "FED EX"

    I Spoke With

    FED EX

    What It Would Take to Resolve This

    DELIVER MY PACKAGE ASAP, I NEEDED IT FOR THIS WEEKEND, THUS THE REASON I ORDERED IT 2 WEEKS AGO TO MAKE CERTAIN I WOULD HAVE IT IN PLENTY OF TIME !

    Support This…
  17. Faceup Faceup  vs.  Samsung Design America 735 Battery Street San Francisco, CA United States Feb 20 2014 via Android

    What Happened

    I naught a TV and it was broken

    I Spoke With

    no one

    What It Would Take to Resolve This

    Ship a new tv

    Support This…
  18. Rick Van Clief  vs.  greekgear.com No Business Address Available Feb 19 2014 via website

    What Happened

    On February 12 I ordered a tote bag or my niece on this site for her birthday. As I was already paying for shipping, I decided to order several smaller items also. I received a confirmation of my order and yet when it arrived on 2/18, all the items were in the package except the tote bag which was the original reason for my order. On the packing slip it says "discontinued". If they had told me that when I placed the original order, I would have cancelled it as the same tote bag was available on another site. I even find it more incomprehensible that the items is still appearing on their site as "In Stock"

    I Spoke With

    sent emails to customer service with no response.

    Support This…
  19. John Taylor  vs.  Best Buy 180 Donahue Street Marin City, CA United States Feb 8 2014 via iPhone

    What Happened

    I bought a pc at best buy after about 30 days the battery completely died ( couldn't be recharged). i took computer in an their response was, sorry we only have 15 day return or replace policy. best we can do is send in your computer to mfgr and they can replace battery, but youll be without a computer for 2 weeks LOL. AWFUL customer experience. Ive probably spent ~2k a year at best buy over last 7-8 years and this is how a loyal customer gets treated. I now go out of my way when i have electronic and appliance needs to shop elsewhere AND i make sure to let others know what a terrible experience i had. Congrats best buy smart business, you saved a few bucks by not standing behind the defective computer you sold me and youve lost a lifetime customers and added a consumer who will be sure to tell others not to shop at best buy.

    What It Would Take to Resolve This

    Replace my battery without my having to send my computer in and without my being without a computer for week(s).

    Support This…
  20. Ed Razzano  vs.  Time Warner Cable 2554 Broadway New York, NY United States Feb 1 2014 via iPhone

    What Happened

    Really, 1 hour and 41 minute wait ?! Clearly you need a larger or another office in Manhattan!

    I Spoke With

    Phone Agent

    What It Would Take to Resolve This

    Have a larger or another office with more agents.

    Support This…
  21. Ross Whiteford  vs.  Virgin Mobile Head Office 720 King Street West Canada, ON Canada Jan 30 2014 via website

    What Happened

    I am currently with Virgin Mobile Canada on a month-to-moth rolling contract, paying approximately $60.month + tax for the last two years.

    I recently bought a new, unlocked Moto X and need a nano SIM in order for it to work with my existing Virgin Mobile phone plan. The salesperson at the Eaton Centre store advised me that this would cost $5 + tax.

    Why should I pay Virgin Mobile and additional $5 for a SIM card? I already pay more than enough for basic services. What's more, the original SIM I got when i brought my old, unlocked, phone to Virgin was free - why then am I paying for the exact same SIM chip on a smaller form-factor?

    I will be investigating whether Rogers and Telus charge customers for SIM cards and will seriously consider cancelling my Virgin Mobile contract.

    I Spoke With

    Salesperson at Eaton Centre, Toronto, booth

    What It Would Take to Resolve This

    A free SIM/refund for the $5.65 I will have to pay instore

    Support This…
  22. Mary Huth  vs.  US Post Office 7610 Beverly Boulevard Los Angeles, CA United States Jan 28 2014 via website

    What Happened

    Massive fail. Expecting package of new prescription glasses from Coastal. Received notification from USPS that a notice was left at my door last night, 1/27. No notice left anywhere. So could not reschedule delivery. Spent one hour on hold with USPS and rep told me to pick up package at post office. Waited in line at post office at 7610 Beverly, REALLY rude postal person told me that it was NOT there and to just wait around for it to maybe be redelivered. No way to track where my package is now. Tons of wasted time and 0 result, 0 customer service.

    I Spoke With

    Rude woman at post office

    What It Would Take to Resolve This

    Get my package to my front door or get me a real ETA.

    Support This…
  23. Louise F. Cerrato    Prahy Cosmetics SARL 313 Rue du Mont-Blanc Beaurainville, Nord-Pas-de-Calais France Jan 20 2014 via website

    What Happened

    I am a big fan of this brand!

    I am starting this Cheer so that others will follow !

    Support This…
  24. Morton Wright    KNBC Local News: Hensel Bruce MD 3000 West Alameda Avenue Burbank, CA United States Jan 20 2014 via website

    What Happened

    Like him.

    knbc did a lousy reporting job tonight. They warned about the flu and necessity of getting shots. Then showed a photo of a couple that didn't, ostensibly one or both died. They didn't say which!

    Support This…
  25. Gobi M. Rahimi    Dvorana Gripe Split Split, Split-Dalmatia County Croatia Jan 15 2014 via website

    What Happened

    I'm going through a California Covered insurance nightmare for my son. I'm having to change his plan in the 12 hour and get an application in today, so he can hopefully have insurance on the 1st of Feb. In the application process they have asked for a SS# which he doesn't have yet. I went online to see if there is an online SS option. CHKCARDEASY-FILE.ORG comes up as an option under "Social Security Card - online SSN Application Assistance" I know just the title should have been a red flag. I went through and each page I filled out seemed legit. Finally when they direct you to a pay page they have normal delivery (for $38) and an "instant Processing" for an extra $8. So I figured great. Instant SS# here we go. I paid and what I ended up with was a completed one page application for a SS#, that I have to take to the SS office.

    I Spoke With

    I haven't been able to get thru to anyone yet.

    What It Would Take to Resolve This

    refund my money.

    Support This…
  26. Mark Flegg    McElroy's Automotive Services 30863 West 10 Mile Road Farmington Hills, MI United States Jan 11 2014 via website

    What Happened

    These guys always do a great job, and they don't overcharge. I've been taking my cars here for several years, and they have been very good to me.

    Support This…
Give Love to Get Love!

Support others and they'll support you. That's how your word-of-mouth power works and grows!

Your Support Is Needed More »
Recent Cheers More »