Marcia Kearl Johnson

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  1. Marcia Kearl Johnson
  2. Marcia Kearl Johnson  vs.  ElkValley Criminals Elkford, BC Canada Apr 22 2014 via website

    What Happened

    Someone raided our BC shop and stole a huge load of wire! If you see anyone with wire that is about 4 inches wide... Please call the police! Since it is so big, it will not be able to be recycled by the thief because the recyclers will know it was stolen! If times are that tough.. Talking to us about getting a job would have worked out better for you because you must be strong, and a hard worker because what you took must have taken some muscles... However you completely wasted your time since you won't be able to sell what you stole!!!!

    We use the money that we get from recycling to pay for our staff Christmas Party, staff Camping Trip, staff Golf Tourney, staff Ski Trip ... Staff Breakfasts and Staff BBQ's.

    Please call 250.425.5464 or the police if you know anything about this crime!

    I Spoke With

    The Police

    What It Would Take to Resolve This

    Bring back the wire and stop stealing!

    Support This…
  3. Marcia Kearl Johnson    Google Headquarters 1600 Amphitheatre Parkway Mountain View, CA United States Apr 6 2013 via website

    What Happened

    Dear Google Translate,

    I just wanted to say Thank YOU to the genius that created this option! I was recently in Peru and met some new friends; the only way that I could communicate was to pass a phone with Google Translate on between us. It was really cute and funny but it allowed me the opportunity to talk. Pointing only got us so far but thanks to this option, I was able to express my thoughts and feelings. I know that everything that I said did not translate 100% correctly but I was at least able to be a part of wonderful conversations and have created lifelong friendships with my Spanish speaking friends. The only thing that held me back was not being able to type as fast as my thoughts.

    Once again thank you for helping me truly enjoy my Peruvian experience by giving me a voice when I had no words to express my thoughts & feelings.

    Keep up the great work. This amazing piece of technology has the ability to bring Peace to where there was no communication before.

    Thank YOU so very much.

    Humbly,

    Marcia

    Querido Google Translate,

    Sólo quería darte las gracias al genio que creó esta opción! Hace poco estuve en Perú y se reunió con algunos nuevos amigos, la única manera que podía comunicarse era pasar un teléfono con Google Translate entre nosotros. Fue muy lindo y divertido, pero me dio la oportunidad de hablar. Señalando sólo nos dieron hasta ahora, pero gracias a esta opción, tuve la oportunidad de expresar mis pensamientos y sentimientos. Sé que todo lo que he dicho no tradujo correctamente al 100% pero al menos pudo ser parte de las conversaciones maravillosas y han creado amistades de por vida con mis amigos de habla hispana. Lo único que me detuvo fue no poder escribir tan rápido como mis pensamientos.

    Una vez más, gracias por ayudarme a disfrutar realmente de mi experiencia peruana por darme una voz cuando no tenía palabras para expresar mis pensamientos y sentimientos.

    Sigan con el buen trabajo. Esta impresionante pieza de tecnología tiene la capacidad de traer la paz a donde no había comunicación antes.

    Gracias tan mucho.

    Humildemente,

    Marcia

    Support This…
  4. Marcia Kearl Johnson    Casimiro Ulloa 328 - L18 Miraflores, Lima Peru Apr 2 2013 via website

    What Happened

    Thank You to Luis at the Hostell International for all of his help and support for our school that stayed with them for a couple days this month. The are located at a great spot in Miraflores, close to shopping and the beach. Luis needs a raise because he is very helpful and accomiating.

    Wonderful breakfast and great staff... Will stay here again.

    Humbly,

    Marcia

    Support This…
  5. Marcia Kearl Johnson    Fernie Alpine Resort Ski Area Rd Fernie, BC Canada Jan 21 2013 via website

    What Happened

    Fernie Alpine Resort Well Done!

    I have been collaborating with resort to book in our company Ski trip at an affordable rate for our staff and their families. This is the second year hosting a ski trip, but this year I have found out a bunch more about what the Ski Hill is up to in support of the Elk Valley and area. Just wanted to say a Big Thank YOU to all those helping to make this trip possible and share more about what they are up too… including FREE pancake breakfast with coffee & hot chocolate plus tons of awesome prizes to win all morning! Jeff Hutcheson from Canada AM will be filming from 4 - 7am on Jan 24th.

    On all groups and especially local groups they are always open to discussion about how they can make this work for you!

    Not sure if you are aware of the many programs they do that many other mountains do not. First they are the only ski resort operator to provide all Grade 2 kids complimentary skiing for entire ski season. They also offer a Grade 4/5 program and they are only major resort in the Rockies that does not block out holidays so kids can ski for free on this program with their families. Also they have the lowest price local School program in the Rockies with $25 Lesson/Lift/Rental.

    Also they are the only resort that has a major Community Fund (besides Whistler) that has provided over $250,000 in cash (for Cranbrook, Fernie. Sparwood, Elkford and Kimberley) called the Community Summit Fund.

    As they offer countless hours by their team to host Mountain Safety workshops in the community and they are the largest cash supporter (ski resort) of the Canadian Avalanche Foundation.

    They invest countless millions back in business with new Polar Peak lift, new grooming cats, Zip line, Marketing and many other on-going enhancements.

    They are the largest supporter of Tourism Fernie and continue at all levels to drive significant tourism into the region.

    They also bring massive awareness to community and region by bringing in 4 major movie productions, Globe & Mail, Toronto Star & over 1000 media outlets coverage each season including the exciting Live Canada AM show this week!

    See you on the Mountain.

    Humbly,

    Marcia

    Support This…
  6. Marcia Kearl Johnson    Causeway Bay Hotel 102 Red Cedar Drive Sparwood, BC Canada Oct 20 2012 via mobile browser

    What Happened

    Thank you so much for the amazing staff who came with a quick fix to change banquet rooms when we needed to change rooms at the last minute. Everyone rallied to create a solution. I would book there again!

    Support This…
  7. Marcia Kearl Johnson  vs.  Facebook Inc 1601 Willow Road Menlo Park, CA United States Jun 28 2012 via website

    What Happened

    Facebook has changed the way that it automatically shares the posts that are shared by page administrators within their own Pages. Since every member of facebook pages have "Chosen" to become a member, the messages that are posted within the page should be showing up on members news feeds until they themselves decide to un-join the page.

    Currently, Facebook is requiring page owners to pay for their own members to view posts. I do possibly understand having businesses paying for this feature, however what about the hundreds of thousands of page owners who are simply there to inspire or post for non-profits etc.

    Peace in OUR Lifetime is one of these organizations, very frustrated with the these features. Prior to the changes, this page was receiving about 200 new members a day. It was growing by leaps and bounds, now about 4% of the members see posts.

    For the last 7 months my Peace Partner & Founder of Peace in OUR Lifetime, Lynne Hazelden, has been trying with no results to get Facebook to take a look at the posting issues as well as the timeline lack of members interactivity within our page. There are only 1500 impressions on a +26,500 page when a few years ago when we had 10,000 fans (vs likes) we got 5 - 6,000 impressions per post. Now the post impressions seem to be getting lower and lower even though our membership remains at over +26,500 members. Our Peace Day event goes out on the official UN broadcast plus over 1000 websites in support of all of our peace partners. We have Invested years into this and now it is like we have no reach at all. Please help and share this message so something can change.

    Here is the link to all of the screen shots to all of the pictures. http://ow.ly/c32Ee

    I Spoke With

    Facebook Marketing , The Facebook Ads Team, The Facebook Team

    What It Would Take to Resolve This

    Please give us our reach back.... let non-business organizations reach the page members who "choose" to be members of their pages. Fix the glitches so that we can be effective in our goal of giving a free Peace Certificate to anyone who wishing to stand for peace as well as in highlighting ordinary people who make a difference every day. Please restore our ability to reach our members. https://www.facebook.com/PeaceinOURLifetime

    Support This…
  8. Marcia Kearl Johnson    iTunes Store Support No Business Address Available Apr 11 2012 via website

    What Happened

    My Daughter received a $50.00 gift card as a present. In her excitement, she scratched off the gift code on the back of the card, so I had no idea what the missing numbers and letters were. I contacted the ITunes Store Support team. Very quickly, Mike from Customer Support came to my rescue! Not only did He filled in the missing information for me so that I was able to activate the card , he sent step by step instructions and links on how to do so. Then as a shining example of true customer service, he followed up 3 times with personal messages to make sure that the process went smoothly and successfully!

    Thanks to Mike and his outstanding customer service, we are listening to some great music!!! I wish everywhere could would follow i-Tunes example of the true value of customer service, and how it really creates 'Life-Long,' Happy Customers!

    Humbly,

    Marcia

    Support This…
  9. Marcia Kearl Johnson    Isosceles Business Systems Inc. 992 8th ave Fernie, BC Canada Dec 14 2010 via website

    What Happened

    My Computer was running very slow and my emails were getting lost in Cyber Space!

    I Spoke With

    Jesse

    How They Earned My Cheer

    Jesse came over and de-bugged my computer and not only got it running alot faster but also taught me alot along the way! Jesse was great at explaining everything and even showed me a great program to use to edit pictures! Thank YOU Isosceles for sending Jesse over to help me out!

    Support This…
  10. Marcia Kearl Johnson    Experience Project No Business Address Available Dec 8 2010 via website

    What Happened

    I was informed about a slanderous blog post about myself on a social site called the Experience Project. I commented to the author of the post that her claims of being my close personal friend were not only completely untrue but also so was everything else in her post. After further research I saw that she had done the same thing to some other people that I know.

    This person had taken other peoples pictures and then not only claimed to be the photographer but then slandered the person in the picture. So after seeing the other brutally incorrect representation of the others she had variably abused, I sent the site host an email. It was crystal clear that this person was using the "webrity" status of her victims to gain readers.

    I Spoke With

    Experiance Project Support Team!

    How They Earned My Cheer

    Within 4 hours of posting my complaint about what this women was doing on their website I received a response from the company saying that they did not tolerate slander and that the woman's account was being deleted. So on behalf of all of the woman that she misrepresented, I would like to send the Experience Project a Cheer for not only the speed in their response but also for their respect and understanding. Thank YOU!

    Support This…
  11. Marcia Kearl Johnson    Pacific Coastal Airlines 9370 Airport Access Rd Cranbrook, BC Canada Dec 3 2010 via website

    What Happened

    I flew to Vancouver from Cranbrook. The Check in processes was smooth and simple, with no body scan as well as the Airport staff being happy and friendly. Once on the plane the Flight Attendant let me sit anywhere on the plane!

    I Spoke With

    The Flight Attendants

    How They Earned My Cheer

    Both ways on my trip the Attendants shared newspapers, treats, beverages and candies. My luggage arrived in the same condition as I packed it and the plane was clean. I will be back for more flights Soon ... thank YOU Pacific Coastal for knowing that 'Customer Service' is a core business fundamental and not a department.

    Support This…
  12. Marcia Kearl Johnson  vs.  Facebook Offices 1601 S California Ave Palo Alto, California United States Nov 17 2010 via website

    What Happened

    Facebook has removed the fan page for an application that I built. The location was http://www.facebook.com/PowerThoughts and it was a very active page with 10,000 monthly active page members and over 1 million applications sent.

    Description of Application: Louise L. Hay Power Thoughts

    Daily Affirmations... every thought you think and every word you speak is an affirmation. So why not choose to use only positive affirmations to create a new way of thinking, acting, and feeling? This is a great way to build a more rewarding life...."I know you can do it!"

    1,127,387 applications have been sent so far .... so people really do like the application , however it was the fan page that was the most important because of the outstanding conversations that were created with thousands of active users.

    Members should at least have the opportunity to decide if the page was relevant or not. It had very high result in multiple reviews.

    I Spoke With

    Facebook Gift Creator Fan Page

    What It Would Take to Resolve This

    Restore the Fan Page please.... The Page members truly Loved being apart of the page.

    Support This…
  13. Marcia Kearl Johnson    Blue Collar Bed and Breakfast 124 Pine Avenue Sparwood, BC Canada Nov 10 2010 via website

    What Happened

    We have had several of our electricians stay at the Blue Collar. The owner Bobby Hutchinson is a romance writer who loves to cook. She opens up her beautiful home to provide an elegant and relaxing stay in the Elk Valley.

    Thanks to Bobby, our staff show up to work full of energy and well rested to begin their day in a productive way.

    I Spoke With

    Bobby Hutchinson

    How They Earned My Cheer

    For impeccable Service, loving care and outstanding food! Bobby sets a new level of excellence in hospitality.

    Support This…
  14. Recent Cheers & Gripes
  15. Ellis Mechallen  vs.  Susan Apartments 221 Susan Ln Rochester, NY 14616 USA May 17 2014 via iPad

    What Happened

    This apartment complex has a tyrannical property manager named Linda Lieberman. She was constantly pushing letters under my door, phone calls for the slightest infraction and knocking on my door to accuse me of not picking up my dog's feces. After complaining to her boss the National Property Manager Associates the only thing that changed was that she stopped harassing me with letters and popping by my apartment.

    I have noticed this behavior towards me and I believe it is not only because I am disabled but because I am African American. Now after 5 years they have refused to renew my lease without a reason. I know it is because my daughter witnessed the harassment and her treatment of me and demanded it stop. So in retaliation they have decided to terminate my lease and if you saw how old and moldy these apartments are, I think leaving would be best for my health but it should be MY choice-not because I am disabled or because of my color.

    My daughter is visiting me temporarily but decided to stay after I had several trips to the ER and because she has a dog they sent threatening letters and refused to make an exception even though I pay a separate pet fee. Yet, just across the way a woman I know has 2 small dogs and has received no threatening letters and is not being evicted. Perhaps because she is not African American?

    Please pass this letter on and I hope in the very least Linda Lieberman is dismissed but more importantly DO NOT move here. It is a waste of your money, too small, moldy, they change the rules whenever it suits them and the prices rise every year.

    I Spoke With

    Linda Lieberman & NPMA

    Support This…
  16. Ellis Mechallen  vs.  Susan Apartments 221 Susan Ln Rochester, NY 14616 USA May 17 2014 via iPad

    What Happened

    This apartment complex has a tyrannical property manager named Linda Lieberman. She was constantly pushing letters under my door, phone calls for the slightest infraction and knocking on my door to accuse me of not picking up my dog's feces. After complaining to her boss the National Property Manager Associates the only thing that changed was that she stopped harassing me with letters and popping by my apartment.

    I have noticed this behavior towards me and I believe it is not only because I am disabled but because I am African American. Now after 5 years they have refused to renew my lease without a reason. I know it is because my daughter witnessed the harassment and her treatment of me and demanded it stop. So in retaliation they have decided to terminate my lease and if you saw how old and moldy these apartments are, I think leaving would be best for my health but it should be MY choice-not because I am disabled or because of my color.

    My daughter is visiting me temporarily but decided to stay after I had several trips to the ER and because she has a dog they sent threatening letters and refused to make an exception even though I pay a separate pet fee. Yet, just across the way a woman I know has 2 small dogs and has received no threatening letters and is not being evicted. Perhaps because she is not African American?

    Please pass this letter on and I hope in the very least Linda Lieberman is dismissed but more importantly DO NOT move here. It is a waste of your money, too small, moldy, they change the rules whenever it suits them and the prices rise every year.

    I Spoke With

    Linda Lieberman & NPMA

    Support This…
  17. Amber Jones  vs.  American Airlines Dallas, Texas May 13 2014 via website

    What Happened

    This past weekend I was travelling from Memphis to Gatwick via Dallas and Tampa for an international judo competition that I had been planning for months. My first flight to Dallas was cancelled due to some storms which then threw my entire trip into a whirlwind of a mess. The rebook lines were very long so I called the customer service line. They said the best they could do to get me to my tournament on time was to fly me into Heathrow. Well that was all great except it was going to cost me almost $50 and an extra couple of hours to take the bus from heathrow to gatwick. The man on the phone didn't seem to care and said it was either that or they could get me to gatwick the following day, which would make me miss my compeition, or they could refund my trip, but I had already paid for the hotel and registration fees and trained for months. I tried to find out several times if they would give me a voucher to finish out the trip I had paid for to gatwick, but everyone I talked to said basically too bad. I work 2 jobs and am trying very hard to represent the USA in international Judo competitions. These are very expensive and I had not budgeted for the extra $50 it was going to take to get to gatwick (since I had already paid to go there). This has become more or less the principal of the fact that this airline has horrible customer service and this is not the first time I have had problems with American. I usually try to avoid them, but since their merger with US Airways I had hopes that they were better. There is a reason they are ranked so low against other airlines and United is so much higher in regards to service. They cannot guarantee they will even get you to your final destination when things go wrong. I understand also that they have no control over the weather, but they do have control over contingency planning!

    What It Would Take to Resolve This

    They could have gotten me to my final destination like what I had paid for. Since that didn't happen I would appreciate the reimbursement for my bus fare to finish out the trip.

    Support This…
  18. David Reiss  vs.  Gleen Car Wash 6500 Tower Dr., Apt. 203 Alexandria, VA 22306 USA Apr 7 2014 via website

    What Happened

    I booked an appointment for 9:00am this past Sat. I got an e-mail a week and a half earlier that they received the booking. But they never showed and I got no call or e-mail. I tried calling them but the phone goes to a Google phone # and voice mail. Left a message and no call back. Sent e-mail and no response. So i spent a beautiful Saturday morning just waiting for these guys to show up....they never did. Based on that, I can only suggest that you avoid Gleen and don't give folks so irresponsible your credit card info. A big fat ZERO. Don't waste your time.

    I Spoke With

    No one....they never called back after I left a voice mail and never returned my e-mail.

    What It Would Take to Resolve This

    They were supposed to wash my car....now they can wash and wax my car and my wife's car and apologize for wasting my time.

    Support This…
  19. Gobi M. Rahimi  vs.  Avon Truck, Van & car rentals 7080 Santa Monica Blvd Los Angeles, California 90038 Los Angeles Feb 26 2014 via website

    What Happened

    I rented a car for a week from Avon. I got a flat tire on the last day of a commercial shoot i was on, and called in to see if they had road side assistance. The guy I spoke with said no, so after a 12 hour shoot in Downtown LA, I pulled over into a parking lot and changed the tire with the spare. The next day I took the car in to return it. The guy at the counter said "Sir I can't close this out because the manager is going to have to look at the damage and then they will be able to close it out" I said, "I got a flat tire". He said "I know but this is our policy". Something already felt fishy about how their "Policy" was shaping up to be. I turned the car in on the 16th of February. I called the 17th to get clarity on the situation and the person who talked with me said they would take my phone number and name and would have someone call me immediately. I didn't get any calls for a week. I called back and was told that someone is calling me. I finally called again yesterday (the 25th) and finally got a lady on the phone who told me to hold on for a few minutes. She then said the manager had decided that the tire had been damaged by me, and that I must have hit a curb and that I would have to replace the tire and pay for an alignment if necessary. The total came to $250+. I told the lady that i never hit a curb or anything and that I would like to see the tire asap. She said the tire had been destroyed, but she would send me some photos of the tire. I told her I am not going to pay for a flat tire and that she should be thankful that i'm not taking action against them for giving me a car with a faulty tire.

    I Spoke With

    a few people, next time i'm taking names

    What It Would Take to Resolve This

    They can not come at me with this BS charge.

    Support This…
  20. Marisa Tragodara Marritt  vs.  Villa Romana Ristorante Italiano 731 Irving Street San Francisco, CA United States Feb 25 2014 via website

    What Happened

    DO NOT EAT HERE!!!!!! GOT FOOD POISONING EATING HERE ON 2/15/14. WHEN WE TRIED TO SEND THE FOOD BACK BECAUSE IT TASTED FUNNY WE WERE TOLD " TOO BAD" BY THE WAITRESS.

    TRIED TO RESOLVE ISSUE BY ASKING FOR MY $ BACK FROM THE OWNER WITH NO RESOLVE. THEY SAY THEY HAVE CERTIFICATES OF EXCELLENCE.......DOES NOT MEAN ANYTHING IF CUSTOMERS GET SICK AFTER CONSUMING THEIR FOOD!!!!!!! AND MANAGEMENT IS THE MOST UNFORGIVING TO THEIR PATRONS!!!

    DO NOT EAT HERE!!!!

    I Spoke With

    Antonio Accardo

    What It Would Take to Resolve This

    Refund my $70.43 spent on meal & apology.

    Support This…
  21. Monica Valiton  vs.  FedEx Express Ship Center 11 Corporate Drive Keene, NH United States Feb 23 2014 via website

    What Happened

    FED EX HAS HAD MORE THAN AMBLE TIME TO DELIVER A PACKAGE. ORDER WENT OUT ON 2/11/14, TODAY IS 2/23/14. THEY WERE IN TOWN ON FRIDAY 2/23/14, BUT ATTEMPTED TO DELIVER PACKAGE AT WRONG LOCATION ( SO THEY SAY) YESTERDAY ANOTHER FED EX TRUCK WAS SPOTTED IN TOWN, AFTER I PULLED THEM OVER TO SEE IF MY PACKAGE WAS ON TRUCK, HE SAID NO, ITS ON ANOTHER TRUCK IN TOWN. I WAITED ALL DAY, STILL NO DELIVERY. I JUST SPOKE TO A FED EX REP ON PHONE. HE SAID HE DID NOT KNOW WHAT HAPPENED YESTERDAY, BUT THE NEXT DELIVERY DAY WOULD BE TUESDAY! I AM SOOO "FED UP " W "FED EX"

    I Spoke With

    FED EX

    What It Would Take to Resolve This

    DELIVER MY PACKAGE ASAP, I NEEDED IT FOR THIS WEEKEND, THUS THE REASON I ORDERED IT 2 WEEKS AGO TO MAKE CERTAIN I WOULD HAVE IT IN PLENTY OF TIME !

    Support This…
  22. Faceup Faceup  vs.  Samsung Design America 735 Battery Street San Francisco, CA United States Feb 20 2014 via Android

    What Happened

    I naught a TV and it was broken

    I Spoke With

    no one

    What It Would Take to Resolve This

    Ship a new tv

    Support This…
  23. Rick Van Clief  vs.  greekgear.com No Business Address Available Feb 19 2014 via website

    What Happened

    On February 12 I ordered a tote bag or my niece on this site for her birthday. As I was already paying for shipping, I decided to order several smaller items also. I received a confirmation of my order and yet when it arrived on 2/18, all the items were in the package except the tote bag which was the original reason for my order. On the packing slip it says "discontinued". If they had told me that when I placed the original order, I would have cancelled it as the same tote bag was available on another site. I even find it more incomprehensible that the items is still appearing on their site as "In Stock"

    I Spoke With

    sent emails to customer service with no response.

    Support This…
  24. John Taylor  vs.  Best Buy 180 Donahue Street Marin City, CA United States Feb 8 2014 via iPhone

    What Happened

    I bought a pc at best buy after about 30 days the battery completely died ( couldn't be recharged). i took computer in an their response was, sorry we only have 15 day return or replace policy. best we can do is send in your computer to mfgr and they can replace battery, but youll be without a computer for 2 weeks LOL. AWFUL customer experience. Ive probably spent ~2k a year at best buy over last 7-8 years and this is how a loyal customer gets treated. I now go out of my way when i have electronic and appliance needs to shop elsewhere AND i make sure to let others know what a terrible experience i had. Congrats best buy smart business, you saved a few bucks by not standing behind the defective computer you sold me and youve lost a lifetime customers and added a consumer who will be sure to tell others not to shop at best buy.

    What It Would Take to Resolve This

    Replace my battery without my having to send my computer in and without my being without a computer for week(s).

    Support This…
  25. Ed Razzano  vs.  Time Warner Cable 2554 Broadway New York, NY United States Feb 1 2014 via iPhone

    What Happened

    Really, 1 hour and 41 minute wait ?! Clearly you need a larger or another office in Manhattan!

    I Spoke With

    Phone Agent

    What It Would Take to Resolve This

    Have a larger or another office with more agents.

    Support This…
  26. Ross Whiteford  vs.  Virgin Mobile Head Office 720 King Street West Canada, ON Canada Jan 30 2014 via website

    What Happened

    I am currently with Virgin Mobile Canada on a month-to-moth rolling contract, paying approximately $60.month + tax for the last two years.

    I recently bought a new, unlocked Moto X and need a nano SIM in order for it to work with my existing Virgin Mobile phone plan. The salesperson at the Eaton Centre store advised me that this would cost $5 + tax.

    Why should I pay Virgin Mobile and additional $5 for a SIM card? I already pay more than enough for basic services. What's more, the original SIM I got when i brought my old, unlocked, phone to Virgin was free - why then am I paying for the exact same SIM chip on a smaller form-factor?

    I will be investigating whether Rogers and Telus charge customers for SIM cards and will seriously consider cancelling my Virgin Mobile contract.

    I Spoke With

    Salesperson at Eaton Centre, Toronto, booth

    What It Would Take to Resolve This

    A free SIM/refund for the $5.65 I will have to pay instore

    Support This…
  27. Mary Huth  vs.  US Post Office 7610 Beverly Boulevard Los Angeles, CA United States Jan 28 2014 via website

    What Happened

    Massive fail. Expecting package of new prescription glasses from Coastal. Received notification from USPS that a notice was left at my door last night, 1/27. No notice left anywhere. So could not reschedule delivery. Spent one hour on hold with USPS and rep told me to pick up package at post office. Waited in line at post office at 7610 Beverly, REALLY rude postal person told me that it was NOT there and to just wait around for it to maybe be redelivered. No way to track where my package is now. Tons of wasted time and 0 result, 0 customer service.

    I Spoke With

    Rude woman at post office

    What It Would Take to Resolve This

    Get my package to my front door or get me a real ETA.

    Support This…
  28. Louise F. Cerrato    Prahy Cosmetics SARL 313 Rue du Mont-Blanc Beaurainville, Nord-Pas-de-Calais France Jan 20 2014 via website

    What Happened

    I am a big fan of this brand!

    I am starting this Cheer so that others will follow !

    Support This…
  29. Morton Wright    KNBC Local News: Hensel Bruce MD 3000 West Alameda Avenue Burbank, CA United States Jan 20 2014 via website

    What Happened

    Like him.

    knbc did a lousy reporting job tonight. They warned about the flu and necessity of getting shots. Then showed a photo of a couple that didn't, ostensibly one or both died. They didn't say which!

    Support This…
  30. Gobi M. Rahimi    Dvorana Gripe Split Split, Split-Dalmatia County Croatia Jan 15 2014 via website

    What Happened

    I'm going through a California Covered insurance nightmare for my son. I'm having to change his plan in the 12 hour and get an application in today, so he can hopefully have insurance on the 1st of Feb. In the application process they have asked for a SS# which he doesn't have yet. I went online to see if there is an online SS option. CHKCARDEASY-FILE.ORG comes up as an option under "Social Security Card - online SSN Application Assistance" I know just the title should have been a red flag. I went through and each page I filled out seemed legit. Finally when they direct you to a pay page they have normal delivery (for $38) and an "instant Processing" for an extra $8. So I figured great. Instant SS# here we go. I paid and what I ended up with was a completed one page application for a SS#, that I have to take to the SS office.

    I Spoke With

    I haven't been able to get thru to anyone yet.

    What It Would Take to Resolve This

    refund my money.

    Support This…
  31. Mark Flegg    McElroy's Automotive Services 30863 West 10 Mile Road Farmington Hills, MI United States Jan 11 2014 via website

    What Happened

    These guys always do a great job, and they don't overcharge. I've been taking my cars here for several years, and they have been very good to me.

    Support This…
  32. RG  vs.  Sprint Store 255 East Basse Road #1524 San Antonio, TX United States Jan 7 2014 via website

    What Happened

    this is the 3rd samsung 3 that has turned out defective. i went to this store and they ordered a refurbished phone that took a week. when i went to pick this one up, they took almost an hour to activate and program it. I am again having the same problems with defective samsung II phone. They said that they are turning out defective due to software issue. I am a VERY disatified Sprint customer

    I Spoke With

    customer rep

    What It Would Take to Resolve This

    I dont want another samsung II. I want a different phone.

    Support This…
  33. Alex Laz  vs.  MetroPCS 1675 West 49th Street Hialeah, FL United States Jan 5 2014 via website

    What Happened

    To see all the negative comments on Facebook, and Twitter and gri.pe too, does my heart good. Let me tell you my little story...my white Samsung Galaxy S4 that I paid $549 has now taken it upon itself to take whatever phone calls it wants...in other words, sometimes they come in, other times they don't.

    So, I miss a call for a job offer on Dec 22...and I go to my visual vmail and see the call, I apologize to the lady and we talk about the job. But now I am paranoid and I am telling ppl to call me to see if my phone is working. I out of 5 calls come in. So, I call MPCS Cust Serv and proceed to get the worst CS Agt in their region, and explain the problem...the hang up on me when I ask to speak to the supervisor. Have to call back, must have been her cousin, hang up. And after about 5 agents and having to explain the same thing to 5 agents, which takes about 15-20 mins each time (do the math, 5 agts time 20 mins is 1 hour and 20 mins) I am told to take out the battery and SIM card and wait 30 mins and then call back. I do that have to call another agent, explain all of that again to them, she tells me to do the batt & SIM card thing and I ask her "Maria, do you not have my acct up?" She answers "Yes" and I say, "well can you READ what I have done ALREADY!?" she then places me on hold and surprise!! The call is lost!!! So guess what? I had to call back another 2 times, before I got a supervisor (are you still doing the math 20 times 3 agents =60 mins plus the supervisor...that is not counting hold time for calls to be answered and the transfer to supv hold time) and he tells me that all he can do is open a trouble ticket and that the engineers will fix the line which takes 5 business days & someone would text me. At that pt., I had given up and told him to do it.

    So today, I find it strange that I have gotten no calls especially from the job lady, and I have no missed calls from her. No texts from the engineers abt my line being fixed. So I call my ph and its strange, my phone now takes like around 8 secs from a LAN line before my phone starts ringing on the LAN line phone itself. It rings…I go through my phone to Visual Vmail and there it is a vmail on Thurs, Jan 2 from the job offer lady. It’s Sat Jan 4. So I call and now I am livid. Get Roy, and after a hang up. Get Eddie, and after story avhang up. Get Zara, finally get to a supervisor named Jose Opr #8735, I am on the phone with him for about an hour and he tell me that I have to take out the SIM Card, wait 2 HOURS, replace everything then call them back. REALLY!? REALLY!? I already did that and it was to no avail. He then tells me it was 30mins and I answer cause that is what I was told. He told me I should have waited 2 Hrs and I ask then what? He says we reset the phone, and I said that has been done and I ask what if that doesn’t work. We open ANOTHER TICKET! WHAT!????? And let me guess, I asked…I have to wait 5 business days. And he said YES!!! That is ridiculous and I asked what about after, then if it doesn’t work, you have to go to the store and the techs there will reset the phone…by let my guess, taking out the SIM Card, battery, etc. When I started complaining….He hangs up.

    So I am now, redoing the reset and I am on hour 1 of 2. I am incensed because I PAID my bill just today!! I just got this phone this past Sept 2013 and it is having problems ALL READY!? This is all since the update! I cannot be scared that I am missing calls and call people all day and ask them to call me back to check if it is accepting calls. I pay $65 a month, and worry if I am getting calls or not. I paid $549 for that phone, as well. Metro PCS is ridiculous when it comes to customer service. I thought with the whole T-Mobile thing, the service and customer service would have gotten better. I would NEVER recommend this company to anyone. This whole situation is ridiculous and I may have even lost a job offer.

    UPDATE 01/07/2014: STILL no resolution spoke to a man 2 days ago that said that corporate would contact me the next day and here I am with NO phone and no one has contacted me AT ALL. I private messaged THAT man and have not heard back from him either. Customer Service at MetroPCS is awful! Proof positive! All the proof you need...Since Dec 23 and with intermittent service...Beware! Keep in mind I only had the phone for 3 months!

    I Spoke With

    Several different customer service agents @ 1-888-8metro-8

    What It Would Take to Resolve This

    I would like my month comped, a new phone (not refurbished) since it is phone that is less than 3 months old, same make and model. The phone is accepting phone calls when it wants, which means I do not know when I am missing calls ever. So a new one is the only solution and I cannot be without my phone while they fix it.

    Support This…
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