Are you sure you want to do this?
My Daughter received a $50.00 gift card as a present. In her excitement, she scratched off the gift code on the back of the card, so I had no idea what the missing numbers and letters were. I contacted the ITunes Store Support team. Very quickly, Mike from Customer Support came to my rescue! Not only did He filled in the missing information for me so that I was able to activate the card , he sent step by step instructions and links on how to do so. Then as a shining example of true customer service, he followed up 3 times with personal messages to make sure that the process went smoothly and successfully!
Thanks to Mike and his outstanding customer service, we are listening to some great music!!! I wish everywhere could would follow i-Tunes example of the true value of customer service, and how it really creates 'Life-Long,' Happy Customers!
Humbly,
Marcia
I booked a hotel room through Expedia for my son's basketball tourney this weekend in Invermere. I called Expedia and spoke with Islam, I explained the situation that the basketball team has been dissolved because of a hazing issue, therefore they would not be attending the ball tournament in 4 days. Islam told me that he would call the hotel and act on my behalf in order to get me a refund, (even though Expedia requires 7 days in advance to get a refund, he said it was not a problem on their end and it was now entirely up to the hotel.)
Islam called the hotel and spoke with the Hotel Manager "Brad. " Brad told him that he would not refund my room, and that if he did not like it, he would have to call the corporate office. So Islam did, he was then told that the Hotel Manager would have to offer the refund. Islam called back to the hotel where "Brad" then hung up on him.
So Expedia had no problem offering the refund, but the Manager refused. The corporate Policy states this, "Reservations must be canceled in accordance with the cancellation policy outlined by the hotel for the rate and dates booked."
However I can not find the Invermere Cancellation Policy online. http://www.super8.com/hotels/british-columbia/invermere/super-8-invermere/hotel-overview
This Hotel is owned by the Wyndam Hotel Group.
Manager Brad
Refund my money.
My Computer was running very slow and my emails were getting lost in Cyber Space!
Jesse
Jesse came over and de-bugged my computer and not only got it running alot faster but also taught me alot along the way! Jesse was great at explaining everything and even showed me a great program to use to edit pictures! Thank YOU Isosceles for sending Jesse over to help me out!
I was informed about a slanderous blog post about myself on a social site called the Experience Project. I commented to the author of the post that her claims of being my close personal friend were not only completely untrue but also so was everything else in her post. After further research I saw that she had done the same thing to some other people that I know.
This person had taken other peoples pictures and then not only claimed to be the photographer but then slandered the person in the picture. So after seeing the other brutally incorrect representation of the others she had variably abused, I sent the site host an email. It was crystal clear that this person was using the "webrity" status of her victims to gain readers.
Experiance Project Support Team!
Within 4 hours of posting my complaint about what this women was doing on their website I received a response from the company saying that they did not tolerate slander and that the woman's account was being deleted. So on behalf of all of the woman that she misrepresented, I would like to send the Experience Project a Cheer for not only the speed in their response but also for their respect and understanding. Thank YOU!
I flew to Vancouver from Cranbrook. The Check in processes was smooth and simple, with no body scan as well as the Airport staff being happy and friendly. Once on the plane the Flight Attendant let me sit anywhere on the plane!
The Flight Attendants
Both ways on my trip the Attendants shared newspapers, treats, beverages and candies. My luggage arrived in the same condition as I packed it and the plane was clean. I will be back for more flights Soon ... thank YOU Pacific Coastal for knowing that 'Customer Service' is a core business fundamental and not a department.
Facebook has removed the fan page for an application that I built. The location was http://www.facebook.com/PowerThoughts and it was a very active page with 10,000 monthly active page members and over 1 million applications sent.
Description of Application: Louise L. Hay Power Thoughts
Daily Affirmations... every thought you think and every word you speak is an affirmation. So why not choose to use only positive affirmations to create a new way of thinking, acting, and feeling? This is a great way to build a more rewarding life...."I know you can do it!"
1,127,387 applications have been sent so far .... so people really do like the application , however it was the fan page that was the most important because of the outstanding conversations that were created with thousands of active users.
Members should at least have the opportunity to decide if the page was relevant or not. It had very high result in multiple reviews.
Facebook Gift Creator Fan Page
Restore the Fan Page please.... The Page members truly Loved being apart of the page.
We have had several of our electricians stay at the Blue Collar. The owner Bobby Hutchinson is a romance writer who loves to cook. She opens up her beautiful home to provide an elegant and relaxing stay in the Elk Valley.
Thanks to Bobby, our staff show up to work full of energy and well rested to begin their day in a productive way.
Bobby Hutchinson
For impeccable Service, loving care and outstanding food! Bobby sets a new level of excellence in hospitality.
I never had any account with them.
I got my phone number switched and in spite of calling their 1-800 number to remove my number they have been pestering me about 4times day. I don't even reply my phone anymore due to their nuisance. I called them three times and they promised to remove my number but have not done anything about it.
I will never bank with them or get their credit card. Frankly my local credit union is lot better in terms price, service and courtesy.
Fantastic friendly informed service. Took the time to explain options and find solutions. They've got a lifetime customer in me now!
I live in an apartment in Valley Village. I only have I inside garage parking spot but have 2 cars. As we have a water shortage in California, I feel it should be the homeowner or apartment/condo owners responsibility to make sure their lawn sprinklers are faced inward toward lawns/sidewalks and not outward toward streets...which is not only a waste of water, but also gets the parked cars soaked which is not only maddening, bur costly to car owners as we have to get the cars washed at our expense to get the water spots off and at times waxed prematurely if water spots sun bake/spot the paint...not to mention the added water wasted on more frequent car washing. The 2 fold water waste alone should be reason enough to regulate this and penalize owners if they do not comply after ample warning. This would help prevent or lower drought severity and save a lot of time and money for people parking on the streets...and even possibly save landlords money by lessening their water consumption with more controlled water pattern...of which their gardeners can keep set and controlled properly. I hope this problem gets the attention of our city/state planners and legislators.
Get this message to city/state legislators and water conservation and ecology planners and advocates. Thank you, A.Turner
Singapore Noodles was good , though the quantity was less for Rs 80 which he charged
I went to this place ydy. They served Bajji which was cold! and billed for it before i could refuse it.
Nobody
Apologise. Dont repeat it in future.
They gave me a free cone, because I said one of the workers was a fantastic worker haha
My issue is with Weston FC's reaction to a complaint I placed on their FB page. Weston FC-uniformed children were in an R-Rated movie being rude and disruptive while the adults with them did nothing. I posted the following tweets and FB post. The FC post was deleted less than 12 hours after being posted.
The complaints went as followed:
Twitter Post 1: https://twitter.com/JDThyme/status/207298023754178561
"Thank you, @westonfc_ussda for allowing your players to ruin my movie-going experience in Beaverton today."
Twitter Post 2: https://twitter.com/JDThyme/status/207298979090804737
"I mean, nothing quite like a bunch of foul-mouthed, disruptive, disrespectful minors to make an R-rated movie great, huh @westonfc_ussda ?"
Twitter Post 3: https://twitter.com/JDThyme/status/207299771591966720
"You go in uniform, you represent the uniform. Might want to remind your coaches about that, @westonfc_ussda"
I then posted the following to their Facebook Page. It was deleted (and thus ignored -- there was no PM or DM to me trying to resolve the issue) within less than 12 hours:
"Weston FC apparently was represented in Beaverton, Oregon today -- assumedly something to do with the Nike campus here. Normally, I'm all for competitive sports, and the teamwork and camaraderie it espouses. Today, however, Weston FC left a local with a bit of a bitter taste in his mouth.
I've already tweeted about it (just check your mentions @westonfc_ussda), but thought I should make my statement here as well. Suited up and displaying your logo, a group of perhaps a dozen boys, accompanied by three adults, came into the theater I was in. I was there to watch Chernobyl Diaries -- an R-Rated Horror film.
I expect rambunctiousness from kids, but I also expect the adults with them to rein them in, especially when the others in the theater are clearly being disturbed by their disruptive, disrespectful actions.
Why is your company taking young children to see a zombie-ish horror flick, anyhow, when there are far better fare (Men in Black III, Avengers, Hunger Games) for younger kids to watch?
Why instead do I have to have my adult entertainment ruined by a bunch of foul-mouthed kids representing your organization? (hint: we are a very Mexican/Puerto-Rican community. Most of us know the swears just as well as they do).
As I said in my tweets: You go in uniform, you represent the uniform. Might want to remind your coaches about that."
So let's recap my issues:
- Children (as un under 17) in an R-Rated Film for a team function
- Said children acting disrespectful, being loud and foul-mouthed (yes, I know it's an R-Rated movie... but at least I'm paying to hear that) during the movie
- All parties involved (including adults) wearing organization uniforms
- Adults (again, wearing uniforms too) not taking action to make sure team acts in a way that represents the org appropriately
My next step, I guess, barring an actual response from them here, will be to go to Local Nike representatives (since the assumption is that they were on our side of the country for some event with Nike at the local campus), and local news orgs to have them follow up on this.
Sadly, I haven't been able to speak with anyone. My tweets have gone unanswered (although it's not been 24 hours), however my post to their Facebook page was summarily deleted.
Acknowledge and state your position on how your organization was represented. You are not a local org, so these people wearing your uniform are your ambassadors, and representatives of the attitudes and policies of your org.
This company seems to find any reason to deny your claim. We called for the first time to have our couch cleaned because our three year old had accidentally peed on it over the weekend and the rep asked if there were any other stains. I mentioned that there were normal soiling from the past two years from normal use but otherwise it was in great condition. He wanted very specific information which I did not have and just said soiling from food or dirt from the past two years no large stains. He asked where and I said the cushions. He then denied the claim because of the normal use soiling. I was calling about a stain that happened over the weekend and just answered his question honestly. All I wanted was for the stain from my daughter to be cleaned. I asked for a copy of the exact warranty details and the rep said he would email them to me. I gave him my email address (He did not do this). I asked for a supervisor and was put through to a voicemail and left a message. It's been 4 days and I have not received a return call. I called in again today and was told that the representative wrote in my claim that I had stains all over the couch from the past two years, which was not what I had said. The new customer representative said she could not give me the warranty information and that I would have to go to the store that I bought it from and that the 1st rep did not say he would email them to me. (which he did) This company is a complete scam. I'm on my way to the furniture store now, to complain and get exact warranty info. They had the worst customer service reps I have ever encountered.
2 seperate customer reps
1. Manager return my call
2. Supply me with the warranty details of their product
3. Provide the warranty service that I paid for and clean the area I called in about
I buy a nokia N9 , But after 15 it screen down. They are no help for this.
Manager
מטבוחה מזעזעת
We have about 35 houses and 10 RV sites on only one (1) road, one (1) lane that leads in and out. During the weekends, we have kids on bikes, tons of cars and golf carts, and walkers. If someone doesn't soon open the other end of Holly Circle, there is sure to be an accident.
Posted recommendation on their Facebook page about 2 weeks ago.
Open up the other end of Holly Circle, which is now closed with bolders. Remove the bolders and put up an exit gate.
Waited 20 minutes for a menu. Decided to take my custom to a restaurant with decent service.
We moved from the East coast to the West coast and decided to hire Infinity moving to handle our move. They seemed to offer reasonable prices and claimed not to use brokers. Everything sounded good before moving day, but our experience with them was a total nightmare.
First, we ended up paying about 30% more that what their quoted, even though we sent a detailed inventory of our items. On the day of the move, the crew arrived almost 12 hours late from the scheduled time for pickup, and the first thing they told us was that they REQUIRED a 15% tip. In addition, they wanted to charge us extra because our apartment wasn't at ground level. I had explictly asked the company if they charged for flights of stairs and they had said that they didn't. I had to make the crew call their office to clarify that the extra payment was not stipulated in the contract. They barely apologized for this. Clearly, workers in this company are far from professional.
During transit, the movers were careless with our belongings and several items inside boxes and pieces of furniture were broken or damaged. The absolute worse was that they LOST (or stole?) a box that contained all our family photos. It was never found, even though I called the company for months. Imagine losing all your family memories to someone you are actually paying to do a good service! We filed a claim for the damaged and lost items and never heard back. I hope this helps someone to stay away from this company!
Janis B.
Return and/or pay for the lost and damaged items
Don't know why Woolies at the Forest is so inferior to its neighbour stores like Northbridge and in the city. Appalling lack of choice. Lacks range and fresh food. On Sundays in particular the grocery section is a joke....
Provide a broader range of deli and continental/Asian goods. Choice!
Ordered the Mandarin crepes, oranges were so sad looking, like they were from the bottom of the can that had been open for a while.
Told the manager and showed him the order. Manager didn't even offer to replace or to remove it from the bill.
Nanager
After I got the bill, I mentioned it to the manager, that i had to do their quality control and was shocked that they was no compensation on the bill or even a discount. He appologized and removed the item from the bill.