This gripe is influencing 37,597 people thru 287 friends and followers
I bought an Intercontinental Voyager, great watch, no issues thus far. My issue is WHERE IS THIS COMPANY? The website is down and has been for months. Thier Facebook page is not being updated. I keep hearing they were bought but I don't buy it and I'm afraid they are Out of Business. I called the number listed and got a generic vm.
Have a website, update the public! What is going on?
Check with the Renato Watch company. It is my understanding that they bought Xo. There is nothing on their website about this, but I had a strap issue just as they were being bought out and their customer service rep told me this. Plus the Xo sales rep (Avi, see below) on ShopNBC is now the Renato sales rep there.
http://www.facebook.com/XOWatch (some info there)
Facebook: Avi Vieira
Twitter: Avi Vieira @yourfriendAvi (I bet she at least knows how to contact Xo)
www.renatowatches.comSep 23 2012
I've been on FB, no response. I've called renato..no response, e-mail avi....no response mean while my watch is now not working properly either. Will not hold time, grrrr!!!Sep 27 2012
I suspect that the company is in that limbo area, after they have been sold, but before the relaunch. I hope this is the case as I have several of their watches and I really love them and will be interested in more.Sep 27 2012
I contacted xowatch xoskeleton watches and informed them of your gripe. Hopefully they'll be in touch soon. Best, Kim (Gripe Support Team)Sep 28 2012
SHOP NBC sells both Renato & XO perhaps they may be a resourceAug 12 2013
I have already talked with ShopNBC. They know nothing and/or aren't talking. They have not had XO on air in years.Aug 12 2013