Scotti Gedye started a gripe about IiNet

This gripe is influencing  10,480 people  thru 80 friends and followers

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Posted Aug 6 2012 via Android

What Happened

Trying to set up home phone and adsl, 5 calls this weekend and still no answer to when i get adsl, first organised 3 weeks ago

I Spoke With

Support

What It Would Take to Resolve This

Getting my connection going and compensation for headache they have caused me

  1. Harry Kokay commented on this

    Its a shame iinet have dropped the ball on this as they are usually a company with excellent customer service.

    Aug 6 2012
  2. Scotti Gedye commented on this

    Well they really did, finally got an answer after 6 calls, they got to order the adsl for me, no explanation why this hasn't been done yet and no explanation as to why no one called me to tell me number

    Aug 6 2012
  3. Kim commented on this

    I contacted IiNet @iiNet and informed them of your gripe. Hopefully they'll be in touch soon. Best, Kim (Gripe Support Team)

    Aug 7 2012
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