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A few months ago I bought two boxes of newborn diapers only to be recently told I will not need that many newborn sized diapers. All I wanted to do was exchange them for a larger size. I had the receipt but it was past their 90 day return policy. I tried to calmly explain I didn't want to return them, just exchange them. I got MAJOR attitude from the cashier and asked to speak to the manager. The manager refused to speak to me and passed on a message through the cashier that they could only return them at the lowest price they had ever been which was $15 each box. I paid over $60 total. I was not trying to exchange a toy that is no longer popular but diapers that will sell in the original boxes, never opened.
Cashier, the manager refused to speak to me directly.
Let me exchange the diapers for a larger size.