Brazauskas Ed started a gripe about Comcast

This gripe is influencing  5,764 people  thru 44 friends and followers

Supported by:  Tim Boscoe
Shared by:  gripeSupport and 21 more:
Support This
Posted Jun 16 2012 via website

What Happened

This company is way to big for any decent CUSTOMER SERVICE. I ordered the Internet...WiFi and Digital phone and just getting them installed has been a nightmare!!

The tech shows up, with no equip, saying COMCAST knew the equip had to be shipped........then cancellation of two appointments.........a promised shippment for a modem never sent out on time!!!!! now, a week later hopefully this is all taken care of.......and the local office in BLACKSBURG could care less about me in lil ol' PULASKI,VA

I Spoke With

5 CUSTOMER SERVICE AGENTS

What It Would Take to Resolve This

Just install the equipment on Tuesday 6/19, and adjust my bill for all the crappy service

  1. Kim commented on this

    I contacted Comcast @comcastcares and informed them of your gripe. Hopefully they'll be in touch soon. Best, Kim (Gripe Support Team)

    Jun 19 2012
  2. Add a Comment…
    1. Sign in with Twitter or Facebook to add a comment.
    2. Are you affiliated with this business? Claim this business before adding a comment.
  3. Replies marked with This Is a Verified Merchant are from the business owner.  Claim this business…

Comcast

Your Support Is Needed! More »
Franchises & National Brands

Contact us if you would like to claim multiple locations at once.