Esfandiar Behrouz started a gripe about Greenview Thai

This gripe is influencing  261,006 people  thru 1,994 friends and followers

Shared by:  gripeSupport and 39 more:
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Posted Jun 22 2011 via iPhone

What Happened

Ordered at 8:20PM 6/21/2011 and I was told it takes about 30-40min to get the food delivered.

I called in a few times and was just told to wait another 5 min every time I called the restaurant.

The food finally arrived at 9:30PM.

When I asked why it took long the delivery person said we are too busy.

I don't understand why too busy means that they have to lie about the delivery time.

What It Would Take to Resolve This

A discount that would make up for being late

  1. Kim commented on this

    I contacted Greenview Thai @greenviewthai and informed them of your gripe. Hopefully they'll be in touch soon. Best, Kim (Gripe Support Team)

    Jun 22 2011
  2. Risa Steward commented on this

    I've noticed that more and more business are lying to get our business. Do they realize that by doing this; they are infact losing customers.

    Feb 3 2012
  3. Esfandiar Behrouz commented on this

    Risa... it is unfortunate that a restaurant has to lie about their delivery time and just by minutes... it took them too long and they would not even admit that they had forgotten about the delivery.

    Feb 16 2012
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