Gregory L Scott started a gripe about Aerosvit Airlines

This gripe is influencing  15,327 people  thru 117 friends and followers

Supported by:  Ali Hannah
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Posted May 31 2011 via website

What Happened

They were very, very late both flights I took (Lviv->Kiev and Liev->Istanbul). Also, they did not warn me I was over the limit in Lviv, with the result being that I purchased gifts in Kiev, only to find out that the max limit is 20 kilos for the flight to Istanbul, which meant I had to discard possessions AND pay more for additional weight (and Turkish Airlines allows 30 kilos, which is much more reasonable for a long-term international flight). In my view the airlines should be called AeroShit. I'll never fly them again if I can help it.

I Spoke With

Manager at the check-in

What It Would Take to Resolve This

Reimburse the cost of the goods I had to leave behind, and the additional luggage fee. I don't dare ask for compensation for the very late flights, as they are not covered apparently by the EU regulations stipulating the penalty reimbursement for such serious tardiness.

  1. Kim commented on this

    I contacted Aerosvit Airlines @Aerosvitairline and informed them of your gripe. Hopefully they'll be in touch soon. Best, Kim (Gripe Support Team)

    May 31 2011
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Aerosvit Airlines

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