Continental Airlines: Reservations For Mainland U S Hawaii & Mexico has resolved this gripe by Prashanth K Srinivasan

This resolved gripe is influencing  63,542 people  thru 251 friends and followers

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  • Shared with 26 people, who influence 5,121 followers on Twitter by Dariush Afshar
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Posted Nov 5 2010

What Happened

I had booked a flight for my in-laws from Bangalore, India to Newark, NJ connecting via Mumbai, India. The flight from Bangalore to Mumbai was delayed by 40 mins and continental closed the boarding an hour earlier for the flight to Newark. When contacted about the missed connecting flight the representative tells me that I have to pay a penalty to change the flight as the other airline wasn't a partner airline and continental just buys tickets from them. Now with my in laws stranded on Mumbai have no help and continental is least bothered to rebook their flights.

What It Would Take to Resolve This

I need a compensation in terms of an open return ticket to India within the next year.

  1. Yvette commented on this

    I contacted Continental Airlines via both tweet and email and informed them of your gripe. Hopefully they’ll be in touch soon!



    Gripe Support Team

    Nov 5 2010
  2. Prashanth K Srinivasan commented on this

    Thank you.

    Nov 5 2010
  3. Yvette commented on this

    No problem : )

    Nov 5 2010
  4. Prashanth K Srinivasan commented on this

    After numerous phone calls to continental and the partner airline (kingfisher) they rebooked the tickets for the next day. Thank you gripe for your help and assistance.

    Nov 6 2010
  5. Prashanth K Srinivasan marked this as resolved Nov 6 2010
  6. Suthy Raj commented on this

    my name is kannan from sri facebook password has hacked and wrote indecent comments please help email

    facebook name-thirumanikkannan mahendrarajah.

    my old password is-851219

    Jul 14 2011
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  8. Replies marked with This Is a Verified Merchant are from the business owner.

Continental Airlines: Reservations For Mainland U S Hawaii & Mexico

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